Sales Director

Responsibilities Lead, coach, and develop a team of virtual sellers responsible for inbound lead conversion and proactive outbound prospecting Drive disciplined pipeline management, SLA adherence, and sales activity tracking within CRM tools (e.g., Salesforce) Establish and execute hub-based sales strategies that maximize conversion, speed to lead, and productivity per seller Develop and monitor revenue, volume, and market share goals aligned to merchant acquiring objectives Partner cross-functionally to ensure seamless lead routing, onboarding, and client experience Leverage data and reporting to optimize sales performance, conversion rates, and funnel health Ensure timely follow-up with leads and referrals, reinforcing a rapid-response engagement model Identify trends in customer needs, digital behavior, and competitor offerings to continuously refine strategy Build a strong, performance-driven culture focused on accountability, coaching, and results Oversee budget, staffing, and resource planning to support scalable growth Develop relationships with internal partners and external industry stakeholders as needed Requirements Bachelor’s degree, or equivalent work experience Typically eight to 10 years of relevant experience Direct experience leading inside sales, virtual sales, or contact center-based teams Typically, 8–10 years of relevant sales and/or sales leadership experience Strong knowledge of merchant acquiring and payment solutions Proven success managing teams focused on high-volume inbound/outbound sales motions Advanced proficiency with CRM platforms (e.g., Salesforce) and sales productivity tools Demonstrated ability to drive pipeline discipline, conversion improvement, and activity-based performance management Strong analytical mindset with experience using data to drive decisions and improve outcomes Excellent coaching and leadership skills, with a track record of building high-performing, metrics-driven teams Effective verbal and written communication skills, particularly in virtual engagement environments Strong understanding of banking products/services, operations, and evolving payment trends Ability to make independent, data-driven decisions in a fast-paced environment Core Competencies Demonstrates expertise in leading and developing high-performing sales teams, with a strong focus on pipeline management, conversion optimization, and data-driven decision-making. Proficient in leveraging CRM tools and sales productivity strategies to enhance performance and achieve revenue goals. Tools & Technologies Salesforce CRM Platforms Sales Productivity Tools #J-18808-Ljbffr