Deployment Manager

Job Summary
The Deployment Manager will support the deployment of client integration solutions within Integration Services. The role will focus on consulting with clients and fintech partners to develop integration use cases, build roadmaps, and implement integrations. Responsibilities include deploying APIs and SSO, managing file transmissions and connectivity, monitoring test environments, triaging issues, creating test data, and assisting clients with testing activities. The role requires strong product knowledge, consultation skills, stakeholder collaboration, and a focus on client adoption and continuous improvement.

Key Responsibilities
• Plan and prepare for deployment opportunities by analyzing requirements, scale, and complexity.
• Deploy and onboard clients consistently while supporting product adoption.
• Support continuous improvement and cultivate mutually beneficial relationships with internal and external stakeholders.
• Consult with clients and fintech partners to develop integration use cases, build roadmaps, and implement integrations.
• Deploy APIs and Single Sign-On (SSO), manage file transmissions and connectivity, and monitor test environments.
• Triage issues, create test data, and assist clients with testing in test environments.
• Lead product deployment responsibilities with a focus on product improvements and client adoption efficiency.
• Focus on the end-to-end customer experience and resolve user problems while working across stakeholders to prioritize solutions.
• Promote collaboration across teams and drive business goals through effective communication.
• Continuously develop skills and stay current with business and client needs.

Required Qualifications
• Bachelor's degree required; MBA or equivalent career experience preferred.
• 5+ years of experience in product development, client management, and software deployment, including testing.
• Proven analytical skills and technical competence.
• Experience with Postman and Insomnia.
• Experience with API testing, Single Sign-On (SSO), and file transmissions.
• Strong ability to influence teams and foster collaboration toward common business goals.
• Ability to lead product deployment activities and drive efficient client adoption.
• Strong customer-focused approach with the ability to resolve user problems and prioritize solutions across stakeholders.
• Strong communication, collaboration, and stakeholder-management skills.