Guest Relations Coordinator

divh2Guest Relations Coordinator/h2pCapital Health is the regions leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region./ppCapital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates./ppThe listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time)./ppPay Range:/pp$28.14 - $36.58/ppScheduled Weekly Hours:/pp40/ppPosition Overview/ppThe Guest Relations Coordinator plays a pivotal role in facilitating the daily operations of the guest relations team, ensuring a seamless and positive experience for all patients and guests. This position is dedicated to supporting the guest relations team, acting as an escalation point for issues, and continuously improving service quality to uphold the highest standards of hospitality at Capital Health aligned with system values: integrity, compassion, excellence and teamwork./ppThis position is eligible for the following benefits:/pulliMedical Plan/liliPrescription drug coverage In-House Employee Pharmacy/liliDental Plan/liliVision Plan/liliFlexible Spending Account (FSA)/liliHealthcare FSA/liliDependent Care FSA/liliRetirement Savings and Investment Plan/liliBasic Group Term Life and Accidental Death Dismemberment (ADD) Insurance/liliSupplemental Group Term Life Accidental Death Dismemberment Insurance/liliDisability Benefits Long Term Disability (LTD)/liliDisability Benefits Short Term Disability (STD)/liliEmployee Assistance Program/liliCommuter Transit/liliCommuter Parking/liliSupplemental Life Insurance/liliVoluntary Life Spouse/liliVoluntary Life Employee/liliVoluntary Life Child/liliVoluntary Legal Services/liliVoluntary Accident, Critical Illness and Hospital Indemnity Insurance/liliVoluntary Identity Theft Insurance/liliVoluntary Pet Insurance/liliPaid Time-Off Program/li/ulpThe pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level./ppThe salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria./p/div