Sales Enablement & GTM Ops Lead

SuperSonic POS Sales Enablement & GTM Ops Lead Tampa, FL·Full time Sales Enablement & GTM Ops Lead — SuperSonic POS (Tampa, FL | Hybrid) About SuperSonic POS SuperSonic POS is a retail technology company that provides a unified point-of-sale (POS), payments, and cloud back-office platform for high-volume businesses such as convenience stores, liquor stores, and specialty retailers. Headquartered in Tampa, Florida, SuperSonic provides modern POS hardware, cloud back-office software, integrated payments, and AI-powered business tools. From liquor stores to convenience shops, SuperSonic helps retailers streamline operations, prevent shrink, and unlock enterprise-grade insights all at an affordable price. Description We power thousands of retail locations across convenience, grocery, fuel, and specialty retail with: Cloud-based POS and back office Real-time reporting and analytics Inventory and pricebook management Integrated payments and value-added services We’re building a high-performance sales engine to match our product — focused on execution, consistency, and scalable growth. This is a full-time, hybrid role with in-office presence required. You will own the systems, processes, and execution layer behind our sales organization; improving pipeline quality, accelerating rep ramp, and making performance repeatable. This is not a closing role and not a pure strategy role. You sit between leadership and sales, translating what works into structured, scalable execution. What You’ll Do Build and maintain sales playbooks across the funnel (scripts, objection handling, demo standards, close checklists). Onboard and ramp new AEs, reducing time to first close. Run weekly pipeline reviews and enforce consistent deal standards across all reps. QA calls, demos, and meetings to identify gaps and improve performance. Own outbound execution strategy: verticals, segments, messaging direction, and sequencing. Define ICP, targeting logic, and quality thresholds for pipeline generation. Approve outbound messaging for email campaigns. Grade lead sources and manage vendor feedback loops. Own HubSpot pipeline hygiene, including stage definitions, routing, and data quality. Build dashboards and rep scorecards to track performance and accountability. Manage daily activity cadence for BDR and offshore AEs. Coordinate recurring sales training and workshops. What You Don’t Do Own overall GTM strategy. Manage partnerships or channel relationships. Run paid marketing channels or outbound infrastructure. Own marketing collateral or creative assets. Requirements 5+ years of experience in sales enablement, sales operations, or sales management. Experience in SMB or high-volume transactional sales environments preferred. Strong understanding of sales process design, pipeline management, and performance tracking. Experience working with CRM systems (HubSpot strongly preferred). Ability to coach reps through structured feedback and pattern recognition. Strong operational discipline and attention to detail. High ownership mindset with consistent follow-through. Ability to operate in a fast-paced, execution-focused environment. Nice-to-Have Experience supporting outbound-heavy sales teams. Experience working with offshore or distributed sales teams. Familiarity with outbound tools. Experience managing lead vendors or performance marketing feedback loops. Background in fintech, payments, or POS/retail. How You’re Measured Pipeline quality — qualified demos that meet defined standards (50%). Rep ramp time — speed from hire to first closed deal (25%). Source efficiency — cost per installed merchant by lead source (25%). Health, dental, and vision insurance. 401(k) with company match. Paid time off and company holidays. Hybrid work schedule with in-office collaboration. High ownership and direct impact on company growth. On-target earnings: $130,000–$160,000. Exact offer depends on experience and interview performance. #J-18808-Ljbffr SuperSonic POS