Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Help Desk Technician II — ITIL-Driven Enterprise Support

CGS Federal (Contact Government Services)

A federal services provider is seeking a Senior Help Desk Technician in Dallas, Texas, to provide Level 1 & 2 support to end users in the Executive Office for the United States Attorneys. Candidates should possess relevant technical skills and ITIL Foundations certification, along with excellent communication abilities. The role includes training users, managing IT inventories, and supporting various office technologies. Join us to contribute to federal innovation in a supportive environment with ample professional growth opportunities. #J-18808-Ljbffr CGS Federal (Contact Government Services)

Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Senior Help Desk Technician II — ITIL-Driven Enterprise Support in Dallas, TX vacancy
  •  ...Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help...  ...of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior...  ...for all IT-related tickets utilizing ITIL Creation of Incident work-log entries... 
    Senior
    Full time
    For contractors
    Work at office
    Remote work
    Flexible hours

    Dormont Manufacturing Company

    Dallas, TX
    4 days ago
  •  ...RS&H, Inc. Service Desk Analyst II Location: Dallas, TX Job...  ...the Dallas, TX office, supporting the Associates in that...  ...achievement of key results‑driven objectives, and...  ...process and engage with senior‑level staff when necessary...  ...Intune. Knowledge of ITIL. Strong working... 
    Suggested
    Work at office
    Remote work

    RS&H

    Dallas, TX
    2 days ago
  • RS&H, Inc. in Dallas, TX is seeking a Service Desk Analyst II to provide first-call resolution and customer support for IT operations. The role involves troubleshooting technical issues, deploying and supporting desktops and mobile devices, and collaborating with team members... 
    Suggested

    RS&H

    Dallas, TX
    2 days ago
  • Help Desk Technician I & II job at Southwest Search. Dallas, TX. Southwest Search is currently accepting applications...  ...A minimum of 2 years of Technical Support, Service Desk, or Helpdesk experience in an enterprise environment (this position is accomplished via... 
    Suggested
    Permanent employment
    Temporary work
    Remote work

    Itlearn360

    Dallas, TX
    2 days ago
  • Itlearn360 is seeking IT Helpdesk professionals for Help Desk Technician I & II positions based in Dallas, TX. These roles provide support via phone, email, and virtual means, not requiring hands-on work. Ideal candidates will have a minimum of 2 years of experience and... 
    Suggested
    Remote job
    Permanent employment
    Temporary work

    Itlearn360

    Dallas, TX
    2 days ago
  •  ...Overview Novatae is hiring for an IT Support Technician - Level II with proficient technical knowledge and...  ...will be well organized and self-driven, applying critical thinking and a willingness...  ...assistance and support for incoming help desk tickets and escalations with issues... 
    Full time
    For contractors
    Local area
    Remote work

    Novatae Risk Group

    Dallas, TX
    2 days ago
  • Reynolds Smith & Hills Inc. seeks an IT Service Desk Analyst in Dallas, TX to assist associates by troubleshooting technical issues, providing exceptional customer service, and improving IT operations. Candidates should have a bachelor's degree in computer science and... 
    Work at office

    Reynolds Smith & Hills

    Dallas, TX
    18 hours ago
  •  ...escalated end user help requests within...  ...procedures. Provides support through...  ...Support Specialist I/II; leads helpdesk and...  ...documents the service desk request problem‑solving...  ...follow up with technicians as required. Develops...  ...working in an ITIL‑driven environment and working... 
    Senior
    Full time
    Work at office
    Remote work
    Shift work
    Weekend work
    Afternoon shift

    Dallas County

    Dallas, TX
    18 hours ago
  • $13.1 - $17.25 per hour

     ...in a fast-paced, target-driven environment? If so, we...  ...issues to supervisors or support teams Stay up to date...  ...is available to help protect you during unexpected...  ...to submit up to a LEVEL II background and/or...  ...mid-market, Federal & enterprise partners. MCI now employs... 
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work

    Valor Intelligent Processing

    Dallas, TX
    2 days ago
  •  ...Incident Management services and supports the development of enterprise best practices to limit...  .... Would you like to help Vanguard introduce...  ...Technology Infrastructure Library (ITIL) standards and best...  ...connection. We believe our mission-driven and highly collaborative... 
    Work experience placement

    Vanguard

    Dallas, TX
    11 days ago
  • $41.25k - $82.5k

     ...company’s success. As a Loan Support Analyst Sr, within PNC's ABF...  ...customers. We seek motivated, driven and creative individuals that...  ...adhere to and support PNC's Enterprise Risk Management Framework....  ...comprehensive range of benefits to help meet your needs now and in... 
    Senior
    Full time
    Temporary work
    Part time
    Work experience placement
    Work at office
    Remote work
    Work from home
    Monday to Friday

    PNC

    Dallas, TX
    13 hours ago
  • Capgemini is seeking an experienced Microfocus Enterprise Administrator to manage enterprise-scale environments across hybrid cloud and on-premise infrastructure in Dallas, TX. The role includes configuring, maintaining, and optimizing Microfocus environments across various... 
    Senior

    Capgemini

    Dallas, TX
    1 day ago
  •  ...extraction, transformation/validation, performance tuning, and supporting analytics/reporting use cases. Core Technical Requirements:...  ...Critical): Experience defining and managing a semantic layer for enterprise reporting and AI, including: Business definitions/metric logic... 
    Senior
    Local area

    EPSoft Technologies LLC

    Dallas, TX
    2 days ago
  •  ...Technical Support Representative MCI is a leading...  ...you tech-savvy and enjoy helping others? Join our team as...  ...All positive, and driven applicants are encouraged...  ...to submit up to a LEVEL II background and/or security...  ...mid-market, Federal & enterprise partners. MCI now... 
    Full time
    Temporary work
    Casual work
    Work at office
    Local area

    Valor VIP

    Addison, TX
    3 days ago
  • $65k - $75k

     ...HVAC Tier II Technical Support Specialist Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics...  ...and team-building activities are part of our rhythm. We will help you transition from the field to an office environment, and work... 
    Full time
    Temporary work
    For contractors
    Work at office
    Local area
    Immediate start

    LG

    Dallas, TX
    4 days ago
  • $171.6k - $392.1k

     .... As a ServiceNow Consulting Senior Manager you will play a leading...  ...to transform a client’s enterprise or Global Business Service (GBS...  ...skills. Ability to drive and support sales activities along-side EY...  ...clients on practical, value‑driven AI use cases across Enterprise... 
    Senior
    Summer holiday
    Worldwide
    Flexible hours

    Ernst & Young Oman

    Dallas, TX
    4 days ago
  •  ...Inssero is seeking Network Support Technicians to provide support to our...  ...and end-users in a Service Desk supported Tier II environment. This position...  ...providing technical enterprise support within a large, complex...  ...multiple project assignments. ITIL v4, MCSE, A+, Security+,... 
    Contract work
    Local area
    Immediate start
    Remote work
    Worldwide
    Night shift

    Inserso

    Dallas, TX
    4 days ago
  • $7.25 - $14 per hour

     ...customer-oriented Technical Support Representative to...  ...POSITION? All positive, and driven applicants are...  ...coverage is available to help protect you during unexpected...  ...submit up to a LEVEL II background and/or...  ...mid-market, Federal & enterprise partners. MCI now employs... 
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work

    Valor Intelligent Processing

    Addison, TX
    1 day ago
  • Topgolf in Dallas is looking for a Technology Specialist II to manage technical support for complex issues. This role involves responding to escalated requests, documenting solutions, and training junior team members. Ideal candidates will have a high school diploma and... 
    Work at office

    Topgolf

    Dallas, TX
    2 days ago
  • Novatae Risk Group is seeking an IT Support Technician - Level II in Dallas, Texas. The ideal candidate will provide technical support, assist with help desk tickets, and maintain a customer-oriented approach. Responsibilities include troubleshooting hardware, software,... 

    Novatae Risk Group

    Dallas, TX
    2 days ago
  • $75k - $110k

    Job Summary The Tax Senior, Digital Transformation & Innovation (DT&I) drives value to the...  ..., change‑management, deployment, and support of processes and technologies needed to meet...  ...indirect taxation; ability to work deadline‑driven and handle multiple projects.... 
    Senior
    Work at office

    BDO USA

    Dallas, TX
    3 days ago
  •  ...Description Job Description Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on experience supporting business... 
    Full time

    K2 Staffing

    Dallas, TX
    10 days ago
  •  ...As the Enterprise Account Manager, you will establish, develop, and expand key accounts that generate significant revenue for the organization...  ..., and decision-makers. You will provide excellent service and support to ensure client satisfaction that leads to long-term accounts... 
    Senior
    Work at office
    Immediate start
    Worldwide

    Wesco

    Dallas, TX
    3 days ago
  •  ...thrive in a fast-paced, target-driven environment? If so, we want to...  ...issues to supervisors or support teams Stay up to date with...  ...disability coverage is available to help protect you during unexpected...  ...willing to submit up to a LEVEL II background and/or security... 
    Full time
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work

    Valor VIP

    Dallas, TX
    3 days ago
  •  ...Senior Systems Administrator II Employment Type: Full Time, Senior-level Department: Legal/IT Senior Systems Administrator to support a wide-ranging technical support initiative for a large Federal...  ...support environment is extremely helpful. Excellent oral and written communication... 
    Senior
    Full time
    Contract work
    For contractors
    Work at office
    Flexible hours

    Dormont Manufacturing Company

    Dallas, TX
    2 days ago
  •  ...Escalate complex issues to supervisors or support teams Stay up to date with training, product...  ...‑focused, empathetic, and solution‑driven Ability to multitask and manage time effectively...  ...Must be willing to submit up to a Level II background investigation with a fingerprint... 
    Work at office

    MCI

    Dallas, TX
    4 days ago
  • $95k - $130k

    JPI is looking for a Technical Senior Specialist to join their Operations Support Center in Dallas, TX. This role involves assessing project risks, ensuring adherence to plans, and leading execution risk assessments. Successful candidates will have a Bachelor's degree... 
    Senior

    JPI

    Dallas, TX
    2 days ago
  • $245k - $330k

     ...Senior Enterprise Account Executive H2O.ai is redefining how enterprises move from data to decisions at enterprise speed. We are a pioneer...  ...-specific AI value and outcomes. Travel as required to support strategic customer and partner engagements. Partner Ecosystem... 
    Senior
    Remote work
    Flexible hours

    H2O.ai

    Dallas, TX
    2 days ago
  •  ...operations. This role primarily requires onsite work but allows for remote work with approval. The selected candidate will provide support for VTC systems, enhancing performance for users. Alongside a competitive hourly wage, employees enjoy a broad benefits package that... 
    Senior
    Hourly pay
    Remote work

    Insight Global

    Dallas, TX
    18 hours ago
  •  ...McKesson is looking for a Product Support Analyst to provide essential service regarding their web-based 340B software. This hybrid role requires at least two in-office days weekly at the Las Colinas office in Texas. The ideal candidate should have a degree and 2+ years... 
    Senior
    Work at office

    McKesson

    Irving, TX
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Help Desk Technician II — ITIL-Driven Enterprise Support. Be the first to apply!