Senior Help Desk Technician II — ITIL-Driven Enterprise Support
CGS Federal (Contact Government Services)
A federal services provider is seeking a Senior Help Desk Technician in Dallas, Texas, to provide Level 1 & 2 support to end users in the Executive Office for the United States Attorneys. Candidates should possess relevant technical skills and ITIL Foundations certification, along with excellent communication abilities. The role includes training users, managing IT inventories, and supporting various office technologies. Join us to contribute to federal innovation in a supportive environment with ample professional growth opportunities. #J-18808-Ljbffr CGS Federal (Contact Government Services)
- ...Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help... ...of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior... ...for all IT-related tickets utilizing ITIL Creation of Incident work-log entries...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
- ...RS&H, Inc. Service Desk Analyst II Location: Dallas, TX Job... ...the Dallas, TX office, supporting the Associates in that... ...achievement of key results‑driven objectives, and... ...process and engage with senior‑level staff when necessary... ...Intune. Knowledge of ITIL. Strong working...SuggestedWork at officeRemote work
- RS&H, Inc. in Dallas, TX is seeking a Service Desk Analyst II to provide first-call resolution and customer support for IT operations. The role involves troubleshooting technical issues, deploying and supporting desktops and mobile devices, and collaborating with team members...Suggested
- Help Desk Technician I & II job at Southwest Search. Dallas, TX. Southwest Search is currently accepting applications... ...A minimum of 2 years of Technical Support, Service Desk, or Helpdesk experience in an enterprise environment (this position is accomplished via...SuggestedPermanent employmentTemporary workRemote work
- Itlearn360 is seeking IT Helpdesk professionals for Help Desk Technician I & II positions based in Dallas, TX. These roles provide support via phone, email, and virtual means, not requiring hands-on work. Ideal candidates will have a minimum of 2 years of experience and...SuggestedRemote jobPermanent employmentTemporary work
- ...Overview Novatae is hiring for an IT Support Technician - Level II with proficient technical knowledge and... ...will be well organized and self-driven, applying critical thinking and a willingness... ...assistance and support for incoming help desk tickets and escalations with issues...Full timeFor contractorsLocal areaRemote work
- Reynolds Smith & Hills Inc. seeks an IT Service Desk Analyst in Dallas, TX to assist associates by troubleshooting technical issues, providing exceptional customer service, and improving IT operations. Candidates should have a bachelor's degree in computer science and...Work at office
- ...escalated end user help requests within... ...procedures. Provides support through... ...Support Specialist I/II; leads helpdesk and... ...documents the service desk request problem‑solving... ...follow up with technicians as required. Develops... ...working in an ITIL‑driven environment and working...SeniorFull timeWork at officeRemote workShift workWeekend workAfternoon shift
$13.1 - $17.25 per hour
...in a fast-paced, target-driven environment? If so, we... ...issues to supervisors or support teams Stay up to date... ...is available to help protect you during unexpected... ...to submit up to a LEVEL II background and/or... ...mid-market, Federal & enterprise partners. MCI now employs...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work- ...Incident Management services and supports the development of enterprise best practices to limit... .... Would you like to help Vanguard introduce... ...Technology Infrastructure Library (ITIL) standards and best... ...connection. We believe our mission-driven and highly collaborative...Work experience placement
$41.25k - $82.5k
...company’s success. As a Loan Support Analyst Sr, within PNC's ABF... ...customers. We seek motivated, driven and creative individuals that... ...adhere to and support PNC's Enterprise Risk Management Framework.... ...comprehensive range of benefits to help meet your needs now and in...SeniorFull timeTemporary workPart timeWork experience placementWork at officeRemote workWork from homeMonday to Friday- Capgemini is seeking an experienced Microfocus Enterprise Administrator to manage enterprise-scale environments across hybrid cloud and on-premise infrastructure in Dallas, TX. The role includes configuring, maintaining, and optimizing Microfocus environments across various...Senior
- ...extraction, transformation/validation, performance tuning, and supporting analytics/reporting use cases. Core Technical Requirements:... ...Critical): Experience defining and managing a semantic layer for enterprise reporting and AI, including: Business definitions/metric logic...SeniorLocal area
- ...Technical Support Representative MCI is a leading... ...you tech-savvy and enjoy helping others? Join our team as... ...All positive, and driven applicants are encouraged... ...to submit up to a LEVEL II background and/or security... ...mid-market, Federal & enterprise partners. MCI now...Full timeTemporary workCasual workWork at officeLocal area
$65k - $75k
...HVAC Tier II Technical Support Specialist Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics... ...and team-building activities are part of our rhythm. We will help you transition from the field to an office environment, and work...Full timeTemporary workFor contractorsWork at officeLocal areaImmediate start$171.6k - $392.1k
.... As a ServiceNow Consulting Senior Manager you will play a leading... ...to transform a client’s enterprise or Global Business Service (GBS... ...skills. Ability to drive and support sales activities along-side EY... ...clients on practical, value‑driven AI use cases across Enterprise...SeniorSummer holidayWorldwideFlexible hours- ...Inssero is seeking Network Support Technicians to provide support to our... ...and end-users in a Service Desk supported Tier II environment. This position... ...providing technical enterprise support within a large, complex... ...multiple project assignments. ITIL v4, MCSE, A+, Security+,...Contract workLocal areaImmediate startRemote workWorldwideNight shift
$7.25 - $14 per hour
...customer-oriented Technical Support Representative to... ...POSITION? All positive, and driven applicants are... ...coverage is available to help protect you during unexpected... ...submit up to a LEVEL II background and/or... ...mid-market, Federal & enterprise partners. MCI now employs...Full timeContract workTemporary workCasual workWork at officeLocal areaRemote work- Topgolf in Dallas is looking for a Technology Specialist II to manage technical support for complex issues. This role involves responding to escalated requests, documenting solutions, and training junior team members. Ideal candidates will have a high school diploma and...Work at office
- Novatae Risk Group is seeking an IT Support Technician - Level II in Dallas, Texas. The ideal candidate will provide technical support, assist with help desk tickets, and maintain a customer-oriented approach. Responsibilities include troubleshooting hardware, software,...
$75k - $110k
Job Summary The Tax Senior, Digital Transformation & Innovation (DT&I) drives value to the... ..., change‑management, deployment, and support of processes and technologies needed to meet... ...indirect taxation; ability to work deadline‑driven and handle multiple projects....SeniorWork at office- ...Description Job Description Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on experience supporting business...Full time
- ...As the Enterprise Account Manager, you will establish, develop, and expand key accounts that generate significant revenue for the organization... ..., and decision-makers. You will provide excellent service and support to ensure client satisfaction that leads to long-term accounts...SeniorWork at officeImmediate startWorldwide
- ...thrive in a fast-paced, target-driven environment? If so, we want to... ...issues to supervisors or support teams Stay up to date with... ...disability coverage is available to help protect you during unexpected... ...willing to submit up to a LEVEL II background and/or security...Full timeTemporary workCasual workWork at officeLocal areaRemote work
- ...Senior Systems Administrator II Employment Type: Full Time, Senior-level Department: Legal/IT Senior Systems Administrator to support a wide-ranging technical support initiative for a large Federal... ...support environment is extremely helpful. Excellent oral and written communication...SeniorFull timeContract workFor contractorsWork at officeFlexible hours
- ...Escalate complex issues to supervisors or support teams Stay up to date with training, product... ...‑focused, empathetic, and solution‑driven Ability to multitask and manage time effectively... ...Must be willing to submit up to a Level II background investigation with a fingerprint...Work at office
$95k - $130k
JPI is looking for a Technical Senior Specialist to join their Operations Support Center in Dallas, TX. This role involves assessing project risks, ensuring adherence to plans, and leading execution risk assessments. Successful candidates will have a Bachelor's degree...Senior$245k - $330k
...Senior Enterprise Account Executive H2O.ai is redefining how enterprises move from data to decisions at enterprise speed. We are a pioneer... ...-specific AI value and outcomes. Travel as required to support strategic customer and partner engagements. Partner Ecosystem...SeniorRemote workFlexible hours- ...operations. This role primarily requires onsite work but allows for remote work with approval. The selected candidate will provide support for VTC systems, enhancing performance for users. Alongside a competitive hourly wage, employees enjoy a broad benefits package that...SeniorHourly payRemote work
- ...McKesson is looking for a Product Support Analyst to provide essential service regarding their web-based 340B software. This hybrid role requires at least two in-office days weekly at the Las Colinas office in Texas. The ideal candidate should have a degree and 2+ years...SeniorWork at office
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