Technical Support Specialist II: Incident Resolution
Topgolf
Topgolf in Dallas is looking for a Technology Specialist II to manage technical support for complex issues. This role involves responding to escalated requests, documenting solutions, and training junior team members. Ideal candidates will have a high school diploma and 3+ years in technical support, with a strong grasp of Microsoft Office 365 and networking. Topgolf offers benefits including health insurance and employee discounts. #J-18808-Ljbffr Topgolf
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist II: Incident Resolution in Dallas, TX vacancy
- ...Application System Analyst II serves as a liaison... ...leaders, additional support resources and vendors... ...meet operational and technical requirements. Collaborates... ...when a quick 80% resolution will suffice. Adhere... ...and resolve moderate incidents and requests without direction...SuggestedFull time
$56k - $85k
Level II Salesforce Application Support AnalystDirect Hire | Irving, TX (Hybrid)The... ...should be able to resolve incidents; experience with SQL, log... ...documentation of incidents, resolutions, and system performance... ...’s degree in a technical field (or equivalent experience...SuggestedRemote work- Stifel Financial Corp. in Dallas seeks an IT Technician II to maintain and support computing devices, diagnose incidents, and log detailed resolution steps in the incident management system. You will provide first‑level troubleshooting for hardware, software, and network...SuggestedWork at office
- ...About the Role: The Help Desk Specialist II serves as a critical escalation... ...candidate possesses strong technical acumen, a root-cause troubleshooting... ..., resolve escalated technical incidents, maintain strict security protocols, and support a high-performance team culture...SuggestedTemporary workWork at office
- ...Be Doing The IT Technician II performs technical troubleshooting and diagnosis... ...necessary to fully log the incident, including the... ...incident. Provides technical support across hardware and software... ...project managers, marketing specialists, developers, bankers, operations...SuggestedWork at office
- Connectivity Ops Analyst II Look for more than answers. Patients... ...will provide first level technical support for Quest Diagnostics... ...ownership” of the ticket until resolution is confirmed. The analyst is... ...resolve and close calls and Incidents received by the help desk.Follow...Remote workShift work
- ...H in the Dallas, TX office, supporting the Associates in that office... ...as providing first call resolution and customer service to our... ...candidate will have a diverse technical background with experience in... ...possible solutions. Resolve incidents and service requests by utilizing...Work at officeRemote work
- ..., TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal... ...issues, and delivering high-quality technical support in a fast-paced MSP setting.... ...technical expertise Systems Monitoring & Incident Response Monitor RMM and alerting...Full time
- ...Emotional Wellness of our Teammates and, to support this, we offer: Multiple medical... ...Enterprise Support & Solutions Administrator II supports the organization by triaging, escalating and resolving incidents and technical requests involving our internal platform,...Temporary workLocal areaRemote workVisa sponsorshipWork visa
$59.8k - $74.7k
...government sellers. It supports its clients’ sustainability... ...The IT Support Specialist is responsible for providing technical assistance to both onsite... ...level troubleshooting and resolution. Provide support to... ...base articles for new incidents. Follow standard operating...Full timeWork at officeLocal areaRemote workWorldwide- ...with world-class products, technical expertise, and quality service... ...The IT Technical Support Analyst serves as the first... ...environment by troubleshooting incidents, fulfilling service requests... ...ticket progress and drive to resolution. Troubleshoot and resolve...Full timeTemporary workFor contractorsWork at officeImmediate startWork from homeFlexible hours
- Ensign Services, Inc. seeks a Telco Support Tier II Analyst to install, operate, program and maintain hardware and software for a variety... ...on network and voice tech, fault isolation and rapid ticket resolution. The role requires strong troubleshooting skills,...
- ...4:00 AM. Summary The Desktop Support Technician II role is responsible for providing advanced technical support for installing, maintaining... ...Performance Monitoring and Incident Response: Monitor system... ...incidents, providing prompt resolution or escalation to higher tiers...Work at officeLocal areaMonday to FridayShift work
- Stifel is seeking an IT Technician II to perform technical troubleshooting, diagnose root causes, and document incidents in the data center environment. You will provide hardware and software support across the organization and act as a first responder to alerts and escalations...
- Who we are looking for The Enterprise Support & Solutions Administrator II supports the organization by triaging, escalating and resolving incidents and technical requests involving our internal platform, systems, and technology tools. This position plays a crucial role...Remote work
- ACV Auctions is seeking an Enterprise Support & Solutions Administrator II to triage, escalate and resolve incidents across our internal platform, systems and tools. You will serve as the liaison between internal users and the Business, Product & Engineering and IT organizations...
- ACV Auctions is seeking an Enterprise Support & Solutions Administrator II to triage, escalate, and resolve incidents across our internal platforms. You will act as a bridge between users and IT, providing first-level support and maintaining clear incident records. You...Remote job
- ...experienced Application Analyst II to join a collaborative healthcare IT team supporting mission-critical clinical and... ...professional who enjoys solving complex technical issues while making a meaningful... ...and resolve complex incidents, coordinate with vendors and infrastructure...Work at officeRemote workMonday to Friday
- ...care to their employees.The Specialist II, Security - Identity and Access... ...to systems access, support, and security. The security... ...ResponsibilitiesAssist with the providing timely resolutions to problems assigned to the... ...security compromises, incidents, or problems under the...Local area
- Itlearn360 is seeking IT Helpdesk professionals for Help Desk Technician I & II positions based in Dallas, TX. These roles provide support via phone, email, and virtual means, not requiring hands-on work. Ideal candidates will have a minimum of 2 years of experience and...Remote jobPermanent employmentTemporary work
- Maverick Power in Garland, Texas is seeking a Help Desk Specialist II to provide critical support for our corporate and manufacturing technology... ...across facilities. The ideal candidate must have strong technical skills and experience in user support, administration...
$25 per hour
...Position Overview Advance your career in technical support with a high-performing, low-... ...standards. This Technical Support Specialist provides Tier I/II software support for users of custom... ...needed Maintain accurate case notes and resolution documentation Customer Support &...Hourly payPermanent employmentContract workCasual workWork at officeRemote workNight shiftRotating shift- Deloitte is seeking an experienced Support Engineer to join our Project Delivery Model in... ...-on-site capacity. You will triage incidents, coordinate with Kroger and partners, and... ...across multiple teams, ensuring timely resolutions and strong stakeholder communication. The...Remote job
$22.61 - $28.25 per hour
...Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II . We're looking for a collaborative problem-solver with... ...pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical...Full timeRemote workWeekend work- Help Desk Technician I & II job at Southwest Search. Dallas, TX. Southwest Search is currently accepting applications from IT Helpdesk... ...work sponsorship. Requirements A minimum of 2 years of Technical Support, Service Desk, or Helpdesk experience in an enterprise environment...Permanent employmentTemporary workRemote work
$28 - $30 per hour
...care industry. ESI provides service and support to over 378 facilities in the long-term care... ...the Opportunity The Telco Support Tier II Analyst purpose of this position is to install... ...MAC, provider outages and coordinate technical dispatches for any affiliated sites....Hourly payFull timeWork at office- ...minutes and deliver insights that turn incidents into lasting security improvements. Every... ...stakeholders from first alert to resolution.Threat Analysis & Detection: Analyze malware... ...;SOC operations or security monitoring.Technical CompetenciesAI in Practice: Familiarity...Full timeH1bWork at officeNight shiftRotating shift3 days per week
- ...Field Service Technician II We are in search of a Field Service... ...to read and interpret technical manuals and blueprints Face... ...service, both on-site and phone support. Identify and participate... ...to identify film issues and resolutions. Read electrical and mechanical...Local areaFlexible hours
- ...diagnosing, and resolving technical support issues for the ministry. In... ...act as an advanced support specialist for your team by assisting... ...Document, track, and monitor all incidents and service requests within... ...platform to ensure timely resolution, accurate reporting, and...Work at officeRemote work
- ...Manage and prioritise the IT support ticket queue, ensuring... ...assignment, escalation and timely resolution of all requests. Monitor... ...decisions. Identify recurring incidents and drive root cause analysis... ...quality across the support team. Technical Support Support public and...Work at officeRotating shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist II: Incident Resolution. Be the first to apply!
Related searches
- work from home technical support specialist Dallas, TX
- product support technician Dallas, TX
- helpdesk support technician Dallas, TX
- help desk assistant Dallas, TX
- senior technical associate Dallas, TX
- IT help desk technician Dallas, TX
- technical solutions specialist Dallas, TX
- desktop support analyst Dallas, TX
- senior IT support technician Dallas, TX
- technical analyst Dallas, TX



