Account Supervisor

Account Supervisor

At our company, we grow people, brands, and businesses! We are seeking a dynamic account supervisor who will lead all customer-specific activities for one of our key retail partners, serving as the face of the agency during conceptions, creative communications design development, sell-in, execution and analysis.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry!

The account supervisor functions as a leader of agency shopper marketing program deliverables within multiple categories or retail channels. Primary role is to provide leadership as the face of the agency to client contacts during the conception, creative communications design development, retail sell-in, execution and analysis of account/brand-specific programs. Responsible for spearheading and synchronizing a cross-functional team to deliver strategic business planning frameworks, communication platforms, program concept development, effective sales presentations, retail sell-in support, and analysis of results.

Personal accountability includes sitting on-site with clients, fully representing the agency in-front of the client and representing the brand back to the agency. Develop and own key influencer relationships that build a trust-based partnership with client teams, agency partners, and third party vendors. Demonstrate working knowledge of consumer/shopper marketing landscapes and the client's own industry to develop new business opportunities and potential revenue streams within existing client. Design and lead proposal and program development presentations with limited guidance from a director. Establish agency thought leadership for defined area of responsibility. Supervise and/or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes. When field facing, responsible for key channel or customer comprising 10%+ of the client's business. Responsible for recruiting, hiring, training, and development of direct reports with support of a director.

Cross-functional accountability includes partnering with planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/shopper insights that drive purchase behavior change. Demonstrate leadership to internal agency concept, creative design, and production team members in order to ensure all deliverables are on strategy and meet client expectations. Engage, mentor, and inspire agency cross-functional team by teaching the fundamentals, demonstrate, and empower proactive thinking, prioritize goals, and facilitate conflict resolution as needed. Communicate and interact effectively with cross-agency teams for all departments and/or clients to deliver timely client decisions and approvals.

Supervisory responsibilities include hiring, retaining, training, coaching, guiding, directing, and developing direct reports using company-wide processes, tools and resources. May delegate work of others and provide guidance, direction and mentoring to indirect reports. Travel and driving are essential duties and function of this job. Travel up to as needed.

Minimum qualifications include a bachelor's degree or equivalent experience in the area of marketing/brand management required; an mba degree or equivalent experience is preferred. Three to five years of experience in the role of leader/manager in an agency, brand management, and/or media production, preferably in the grocery channel. Six or more years of experience in a consumer product, brand manager, media, or agency experience preferred. Superior task management, interpersonal, written and verbal communications skills. Persuasive presentation and strategic selling skills.