Tax Technician

Job Opportunity at California Department of Tax and Fee Administration

All applicants will be considered, however SROA/Surplus candidates will be given priority.

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to New Opportunities video.

This is a re-advertisement of JC-508280. If you previously applied under JC-508280 you would need to re-apply under this new Job Control, JC-524136 in order to be considered.

The office is located in Sacramento, CA.

The Tax Technician (TT) I performs the less complex technical duties and support functions for the unit under the close supervision of the Business Taxes Administrator (BTA) I. This may include, but is not limited to, applying laws, rules and policies relating to the California Department of Tax & Fee Administration's (CDTFA) programs, issuing permits, performing account maintenance, initiating contact with taxpayers about delinquencies, accessing taxpayer information, processing incoming and outgoing mail, which may include payments, and sensitive or confidential mail and/or material. Travel may be required up to five percent (5%) of the time for training purposes.

This position is designated to receive additional compensation each month per Pay Differential 186, which will require the team member to perform taxpayer counter services at least fifty percent (50%) of the time. This includes assisting taxpayers with registration, account maintenance, and filing returns, over the phone, online, or in person, and assisting taxpayers on calls received through the Customer Service Center/800 Number, Collection Split Line.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.

Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California's Personal Leave Program.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

You will find additional information about the job in the Duty Statement.