Receptionist

Lhoist North America Receptionist Position

At Lhoist North America, our core values of respect, courage, and integrity are more than words. We respect people, encourage courageous innovation, and uphold integrity in everything we do. If these principles resonate with you, you may find your next great opportunity with us.

We believe our people make the difference. That's why we invest in talent by offering meaningful opportunities to grow your skills, expand your knowledge, and pursue your interests. Our work environment prioritizes safety, fosters collaboration across teams, and embraces inclusion. Here, you'll be challenged to grow, and you'll be supported throughout your career journey. Join us and help shape the future of Lhoist North America.

Position Summary

The receptionist position is responsible for greeting, welcoming, and directing visitors appropriately. This position supports the LNA Fort Worth Office through various administrative tasks to support business operations, which includes, but not limited to, professional communication with internal and external contacts, organization of areas and facilities, maintenance of various listings, mail and shipping coordination, and various administrative duties.

The receptionist role is an in-person role, not eligible for remote work. It's also a part-time role that will alternate coverage of receptionist duties with another part-time receptionist, averaging around 25+ hours a week.

Responsibilities & Expectations

Professional Telephone/Interpersonal Communication

• Answer phone in professional manner and direct inquiries to appropriate destination or take messages.
• Greet visitors professionally and notify specific employee(s) of guest's arrival in reception area.
• Contact supervisor in timely manner when unable to be present at work at designated time.

Organizational/Facility Responsibilities

• Open and close reception area each morning and evening
• Keep reception area 3rd floor copy and mail rooms organized
• Ensure various office machines are operating; must report any inoperable machinery issues to the appropriate individual
• Support community involvement committee (CIC) communications and events
• Facilitate ordering of copy room supplies as needed
• Facilitate ordering of office meeting or event breakfasts, lunches, etc., as needed

Maintenance of Various Listings

• Maintain guest logbook and distribute/collect badges to guests upon arrival/departure
• Maintain and distribute updated phone listings company-wide, as well as copies at reception desk.
• Maintain receptionist desk handbook as appropriate; coordinate and distribute monthly receptionist relief schedules to all admin staff.

Mail/Shipping Responsibilities

• Accept deliveries and notify recipients; prepare outgoing express mail shipments as requested.
• Sort and distribute incoming mail/shipments in morning.
• Post all outgoing mail/shipments along with inter-company mail in afternoons.
• Distribute mail to individual mailboxes for floors 2 and 3.

Various Administrative Support Responsibilities

• Assist in maintaining the facilities budget and processing the related invoices.
• Assist the office manager with organization and execution of company events.
• Perform various tasks and assignments as requested by the office manager.
• Proactively coordinate desk coverage scheduling with executive assistant and team

Perform other duties as assigned.

Attributes

• Present professional appearance and demeanor always.
• Strong professional communicator to articulate a given situation via phone and/or in person ensuring positive customer satisfaction.
• Extremely dependable. The time-sensitive nature of the position requires excellent attendance.
• Behavioral competencies include tolerance for stress, practical learning, adaptability, multi-tasking, teamwork, planning and organizing.
• Flexible schedule to accommodate the business' needs.
• Good organizational and detail skills are required.
• Part-time coverage for the reception area spanning hours between 7:45 a.m. and 5:00 p.m.
• Good computer skills; knowledge of word, excel, outlook (email), internet, etc.
• Capable of handling confidential information.
• Ability to work independently with minimal supervision and prioritize duties.

Physical Demands Include, But Are Not Limited To:

• Must be physically able to perform work assigned.
• Will be working in an office environment but could be asked to go out to the manufacturing and/or mining environments.
• Perform all job duties safely and in compliance with company policies, procedures, and applicable regulations.
• Maintain regular and reliable attendance and punctuality.
• Communicate effectively with supervisors, team members, and others as needed.
• Follow instructions and adapt to changes in work assignments or priorities.
• Work independently and collaboratively to meet goals and deadlines.
• Operate necessary tools, equipment, or technology required for the position.
• Maintain confidentiality of company and employee information.
• Comply with all applicable laws, regulations, and company standards.
• Ability to sit, stand, walk, bend, and lift up to 2550 lbs. as needed.
• Ability to use hands and fingers for typing, handling objects, or operating equipment.
• Ability to see, hear, and communicate clearly.
• Ability to read, comprehend, and follow written and verbal instructions.
• Ability to work in various environments (office, field, outdoors) as applicable to the role.
• Must be legally authorized to work in the United States.
• Successful completion of background check and/or drug screening (if applicable).
• Flexibility to work overtime, weekends, or shifts as required by business needs.

Required Education:

• High school diploma or GED equivalent. Administrative training or certification and/or AA degree in business, management, English, HR related field and/or equivalent work experience in the field is desired.

Preferred Education:

• BS degree in English, Business or HR or administrative related field.

Required Experience:

• 3-5 years of general office experience required.

Preferred Experience:

• Receptionist experience preferred.