Business Analyst - Commercial Bill Pay Transformation

Salary: $123,000 - 163,000 per year Requirements:

• We require 5+ years of Business Analyst experience.
• We prefer experience in commercial banking, treasury management, payments, or bill pay solutions.
• We value experience writing user stories and acceptance criteria in Agile environments.
• We look for experience supporting testing, UAT, and implementation efforts.
• We need strong requirements-gathering and process-mapping capabilities.
• We expect excellent communication and stakeholder management skills.
• We want the ability to assess vendor capabilities and contribute to technology selection.
• Preferred experience includes Commercial Bill Pay platforms.
• Preferred experience includes digital banking or treasury management products.
• Preferred experience includes vendor evaluation and platform migration initiatives.
• Preferred experience includes iPay, Jack Henry (JHA), or similar payment solutions.
• Preferred experience includes banking or financial services industry exposure.
• Familiarity with Jira, Azure DevOps, and Agile delivery methodologies is preferred.

• We lead requirements-gathering sessions with business and technology stakeholders.
• We document current-state and future-state bill pay processes.
• We create user stories, acceptance criteria, and functional requirements.
• We support vendor evaluation and selection activities.
• We analyze bill pay platform capabilities and identify gaps.
• We define target-state business processes, workflows, and operating models.
• We partner with product, operations, and technology teams to align requirements with strategic goals.
• We support solution design, testing, implementation, and change management efforts.
• We assist with requirements clarification throughout the development lifecycle.

• Azure
• DevOps
• Support
• JIRA
• Cloud
• AI
• LESS

More:

Kforce has a client in New York, NY seeking a Business Analyst to support a strategic Commercial Bill Pay transformation initiative. We are transitioning from our current bill pay provider and need support in defining business requirements, evaluating vendor capabilities, and shaping our future-state bill pay strategy. This role partners with business, product, operations, and technology teams in a fast-paced Agile environment. We offer comprehensive benefits including medical, dental, and vision insurance, HSA, FSA, 401(k), and life, disability, and ADD insurance to eligible employees, along with paid time off for salaried personnel. This position is not eligible for bonuses, incentives, or commissions.

last updated 35 week of 2026