Support Specialist III, Peds/PICU

We are recruiting for a mission-driven Support Specialist III, Peds/PICU to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department Pediatrics Pediatrics is a 20-bed unit that provides compassionate care for common illnesses including urinary tract infections, respiratory problems, dehydration, ingestions, abdominal pain, appendicitis and gallbladder disease. In addition, we offer subspecialty care in pediatric neurology and seizure treatment, pediatric infectious disease and pediatric cardiology. We also provide a broad range of surgical specialties, including general surgery, ear, nose and throat (ENT), orthopedic and neurosurgery services. The nurse-to-patient ratio is 1:4. Job Summary Under minimal supervision, performs administrative and record keeping functions in the assigned Department. Provides clerical and technical support. Supports the goals of the department by compiling reports and entering information into appropriate databases accurately. Communicates with the team to assure due dates and other targets are met. Essential Functions: Communicates information appropriately so that others are informed as necessary. Responds to emails and voicemails. Files and maintains records, correspondence and other paperwork. (20%) Maintains needed office supplies for self, department and assigned department members. Delivers phone messages accurately and promptly. Acts as the point of contact for receiving information and calls from external and internal customers/service providers to maintain equipment/supplies, maintenance, ect. And notifies the appropriate personnel. (20%) Receives and screens visitor and staff telephone calls. (10%) Refers patients or staff callers to the appropriate personnel.. (10%) Arrange meetings, interviews and conferences. Schedules appointments, reserves conference rooms, and makes audio-visual equipment arrangements as needed. (20%) Maintains department employee files and ensures they are up-to-date and contain all appropriate documents per HR policy. Collects and enters data in spreadsheets and databases for monthly reports. (10%) Attends training courses provided by the organization as necessary. (10%) Education: No High School Diploma and/or No GED Work Experience: 4-6 years clerical or administrative experience required. Required Knowledge, Skills and Abilities: Ability to organize work day in order to manage multiple, simultaneous projects. Demonstrates a willingness to learn new techniques, methods and participate in a new program and other system changes. Knowledge of inventory practices with the ability to maintain adequate levels of supplies. Excellent verbal and written communication skills as well as good interpersonal human relation skills. Able to troubleshoot malfunctioning equipment and notify appropriate repair contact. Intermediate knowledge of databases sufficient to be able to research, analyze and report. Skill in filling out forms and completing paperwork relative to the work assignment. Ability to create, store, edit, format, print, and revise tables, reports, forms, labels, and other printed material using the available software. Recognizes, initiates and leads improvement efforts through initiative, judgment, tact, and discretion. Proficient in Microsoft Office Suite Shift Varies (United States of America) Work Type Regular (0.9 FTE) Salary $24.27 - $33.98 / hr Benefits At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you. Here is a small list of our benefit programs: Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays 100% paid parental leave up to 6 weeks Immediate eligibility for retirement plans with employer contribution up to 9.5% Generous medical, dental, vision plans in addition to employer paid disability and life insurance. Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center Free RTD EcoPass (public transportation) Childcare discount programs & exclusive perks on large brands, travel, and more Tuition reimbursement & assistance Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways Professional clinical advancement program & shared governance Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer About Denver Health Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation. As Colorado’s primary, and essential, safety-net health care system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled. We Love Our Purpose Our purpose shapes our culture and guides how we show up—for our patients, our communities, and one another. Every role at Denver Health contributes to improving lives, advancing health equity, and strengthening the communities we serve. Together, we strive to transform the health of our patients and to be the most trusted healthcare provider in Colorado. Our values—respect, belonging, transparency, and accountability—are the foundation of our culture and are reflected across every position, clinical and nonclinical alike. No matter where you work at Denver Health, your role has a meaningful impact on patient health—often in ways you may not even realize. We invest in our people through resources designed to support both immediate success and long-term growth. Mentorship programs, tuition assistance, and our Workforce Development Center help employees transition seamlessly into their roles while preparing for future advancement. We also lead the market with a competitive benefits package, including retirement contributions with a match of up to 9.5%. Recognizing the emotional and physical demands of many jobs in healthcare, we created the RESTORE Center—a leading-edge space that provides intentional peer-support, and an innovative environment designed to reduce burnout and support employee well-being. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Learn more about Denver Health.