Field Service Technician II - Production Equipment (3rd shift - 11:00 pm - 7:00am / Sun - Thurs)

About the Role Spotting a solution and fixing a problem is a tremendous technical skill set. It requires diligence, determination, and a knack for knowledge. Does this sound like you? Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products. Responsibilities Diagnose basic mechanical, software, network, and system failures using established procedures. Service and repair designated equipment to Canon standards and specifications. Maintain a working knowledge and aptitude of multiple product groups, including basic troubleshooting and diagnostics. Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. Provide direction to less experienced technicians. Provide solutions for escalated technical and/or customer service‑related problem areas for any territory requested. Qualifications HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. Basic understanding of internet environments and ability to complete a 120‑day introductory period and the PDIF (Printing and Digital Imaging Foundations) new‑hire class. Valid driver's license with acceptable driving record and ability to travel. Capability to work in a 24/7 environment, while performing shift work and on‑call rotations. Required to obtain all necessary security or other clearances required by customers to enter their premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). Legally authorized to work in the United States; does not pursue visa sponsorship. Benefits & Compensation Hourly rate: $21.50 to $30.75 per hour. Eligible for a transportation allowance. Full‑time on‑site shift: 11:00 pm to 7:00 am, Sunday through Thursday. Shift work and on‑call rotations as part of a 24/7 environment. Full‑time on‑site work style with presence at assigned office/worksite/territory on scheduled work days. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Legal & Compliance We comply with all applicable federal, state, and local laws, regulations, orders, and mandates, including those we may be required to follow as a federal government contractor/subcontractor. #J-18808-Ljbffr Canon U.S.A., Inc.