Sr. Account Manager

About QuizletAt Quizlet, our mission is to help every learner achieve their outcomes in the most effective and delightful way. Our $1B+ learning platform serves tens of millions of students every month, including two-thirds of U.S. high schoolers and half of U.S. college students, powering over 2 billion learning interactions monthly.We blend cognitive science with machine learning to personalize and enhance the learning experience for students, professionals, and lifelong learners alike. We’re energized by the potential to power more learners through multiple approaches and various tools.Let’s Build the Future of LearningJoin us to design and deliver AI-powered learning tools that scale across the world and unlock human potential.Why Join Quizlet? Massive reach: 60M+ users, 1B+ interactions per week Cutting-edge tech: Generative AI, adaptive learning, cognitive science Strong momentum: Top-tier investors, sustainable business, real traction Mission-first: Work that makes a difference in people’s lives Inclusive culture: Committed to equity, diversity, and belongingAbout the TeamThe Ads Sales Team provides best-in-class advertising solutions for large brand advertisers. We are a team of high-energy individuals committed to helping our advertisers connect with Gen Z, young professionals, students, and teachers. We provide creative ad programs, strategic data insights, and excellent customer service. Our team plays a key part in Quizlet's success as the ad programs we develop, sell, and deliver keep Quizlet free of charge for millions of users around the globe.About the RoleAs a Senior Account Manager, you'll own the strategy and execution of some of our most complex and highest-value campaigns, from standard media to first-of-their-kind custom programs like study challenges, sweepstakes, and app takeovers. You'll be the day-to-day lead for your clients and agencies, partnering closely with our Account Executives, Ad Operations, Marketing, and Product to launch on time, deliver in full, and turn results into the next campaign. The ideal candidate is a calm, organized problem solver who takes ownership of their accounts, is comfortable in front of clients, and enjoys making complicated things run smoothly.In this role, you willOwn end-to-end execution for a portfolio of key accounts, from kickoff through wrap, with full accountability for on-time launches, pacing, performance against client KPIs, and full delivery. Clients and agencies should know they’ll hear from you quickly, especially when something goes wrong.Lead first-to-market custom programs (e.g., study challenges, sweepstakes, sponsored emails and on-site modals, app takeovers), coordinating Marketing, Design, Product, and Legal, and building repeatable processes that make the next one faster.Partner with Ad Operations to traffic and launch campaigns, monitor pacing, reconcile first- and third-party data (GAM vs. CM360 and measurement partners), troubleshoot live issues, and keep delivery on track.Manage third-party measurement and reporting requirements, including brand lift studies, measurement vendor tags, and agency reporting templates.Analyze campaign performance and turn it into clear midpoint and wrap-up stories that highlight results, explain what drove them, and recommend what the client should do next.Feed campaign insights back to Sales and Sales Enablement to inform proposals, media plans, and renewal and upsell opportunities.Partner with Finance on monthly revenue recognition and billing, including reconciling delivery and resolving billing discrepancies with agencies.Keep Account Executives informed of key issues, risks, and opportunities throughout the campaign, and flag delivery risks early with a proposed solution.Bring curiosity and initiative to how the team works. We’re using AI tools more every quarter, and we want someone who will test new ones, adapt quickly, and share what works.What you bring to the table4+ years of experience in digital media account management or campaign management, ideally at a premium publisher, ad agency, or ad tech company.Experience owning complex, high-value campaigns end to end, ideally including custom or sponsorship programs, not only standard display and video.Hands-on experience with Google Ad Manager or a similar ad server, Salesforce, and third-party ad serving and measurement (CM360/DCM, brand lift, verification).Strong analytical skills: comfortable pulling and reconciling data in spreadsheets and turning it into a clear recommendation.Confident, polished client communication, written and verbal, including handling tough conversations about delivery or performance.Familiarity with direct-sold and programmatic guaranteed (PG) deal structures.Excellent organization and follow-through across many moving parts and tight deadlines.A proactive, ownership mindset: you see the problem before the client does and come with a fix.Bonus points if you haveExperience running sweepstakes, contests, or promotions for brand partners.Experience working with large holding-company agencies (e.g., Omnicom, WPP, Publicis) on reporting and billing.Experience using AI tools (e.g., Claude, ChatGPT) to speed up reporting or analysis.Experience advertising to Gen Z, students, or other youth audiences, including the brand safety and policy considerations that come with it.Work LocationWe’re happy to share that this is a hybrid position in our New York office. To support collaboration, we ask employees to be in the office at least two days a week: Wednesday and Thursday.Compensation, Benefits & PerksThis role is eligible for bonus paymentsCollaborate with your manager and team to create a healthy work-life balance20 vacation days that we expect you to take!Competitive health, dental, and vision insurance (100% employee and 75% dependent PPO, Dental, VSP Choice)Employer-sponsored 401k plan with company matchAccess to LinkedIn Learning and other resources to support professional growthPaid Family Leave, FSA, HSA, Commuter benefits, and Wellness benefits40 hours of annual paid time off to participate in volunteer programs of choiceWe strive to make everyone feel comfortable and welcome!We work to create a holistic interview process, where both Quizlet and candidates have an opportunity to view what it would be like to work together, in exploring a mutually beneficial partnership. We provide a transparent setting that gives a comprehensive view of who we are!In ClosingAt Quizlet, we’re excited about passionate people joining our team—even if you don’t check every box on the requirements list. We value unique perspectives and believe everyone has something meaningful to contribute. Our culture is all about taking initiative, learning through challenges, and striving for high-quality work while staying curious and open to new ideas. We believe in honest, respectful communication, thoughtful collaboration, and creating a supportive space where everyone can grow and succeed together.”Quizlet’s success as an online learning community depends on a strong commitment to diversity, equity, and inclusion.As an equal opportunity employer and a tech company committed to societal change, we welcome applicants from all backgrounds. Women, people of color, members of the LGBTQ+ community, individuals with disabilities, and veterans are strongly encouraged to apply. Come join us!To All Recruiters and Placement Agencies:At this time Quizlet does not accept unsolicited agency resumes and/or profiles.Please do not forward unsolicited agency resumes to our website or to any Quizlet employee. Quizlet will not pay fees to any third-party agency or firm nor will it be responsible for any agency fees associated with unsolicited resumes. All unsolicited resumes received will be considered the property of Quizlet.Compensation Range: $104,800 - $137,550LocationNew York, NYEmployment TypeFull timeLocation TypeHybridDepartmentAdvertisingCompensationAccount Management - IC3 - SF / NY / SEABase Salary $104,800 – $137,550