Tier 3 IT Support Engineer | MSP Expert
Jobtailor
Jobtailor is seeking an experienced IT Support Specialist to diagnose and resolve high‑impact, complex problems, including network outages, server failures, and application malfunctions. You will act as SME and mentor Tier 1/2 staff, guiding incident response and documenting solutions. You will manage Windows/Linux server environments, VMware/Hyper‑V, AD, and cloud services (Azure, AWS), drive infrastructure upgrades, and contribute to knowledge base and RCA reports for continuous improvement. #J-18808-Ljbffr Jobtailor
- ...the Subject Matter Expert (SME) to diagnose and... ...mentoring to lower‑tier agents (Tier1/2) and... ...in the United States 3 to 5+ years of experience in IT support, with specific experience... ...or Tier3 level in a MSP Service Desk... ...Microsoft Certified Systems Engineer (MCSE) (Preferred)...SuggestedLocal area
$75k - $95k
...~ Provide advanced technical support for escalated customer issues... ...configuration and management of IT infrastructure components including... ...support roles with a focus on Tier 3 technical assistance.... ...Microsoft Certified Solutions Expert (MCSE), or Cisco CCNA are preferred...SuggestedFull timeLocal area- ...the future we are building together. Tier 2 IT Support Technician Bilingual - English/Spanish... ...technician and Managed Service Provider (MSP) to resolve escalated hardware, software,... ...spoken and written). Minimum of three (3) years of Tier 2/Desktop Support experience...SuggestedTemporary workWork at office
- ...seeking a seasoned Helpdesk Specialist to join the growing IT team. You will provide Tier I support to a 350-person operation across six locations, with... ...remote control. Qualifications include a Bachelor’s degree, 1-3 years in customer-facing IT support, experience with...SuggestedRemote work
- ...Dallas-Fort Worth is seeking a bilingual Tier 2 IT Support Technician (English/Spanish) to provide hands... ...with our on‑site IT technician and MSP to resolve escalated hardware, software,... ...role requires fluent English and Spanish, 3+ years of Tier 2/Desktop support, strong...SuggestedWork at office
$10k
...Description We are looking for Stellantis Phase 3 Certified Technician , and we're ready... ...a full-service repair facility performing engine, transmission, diesel, drivability,... ...warranty work • Advisors and management support proper diagnostics • Parts department support...Price workFull timeRelocation packageShift work- ...encouraged to apply. Primary Objective: The Technical Support Specialist, Tier 2 is passionate about the Spectrio brand and products while... ...that accrues per pay period after 30 days of employment. ~3-5 Years of Service: 17 days per year. ~5+ Years of Service...Temporary workRemote workWork from home
$28 - $30 per hour
...acute care industry. ESI provides service and support to over 378 facilities in the long-term... ...About the Opportunity The Telco Support Tier II Analyst purpose of this position is to... ...organization are met. Preferred Qualifications 3+ years of telecommunications experience,...Hourly payFull timeWork at office- Moss Utilities is seeking a bilingual Tier 2 IT Support Technician (English/Spanish) to provide hands-on technical support for our office and... ...required. As the in-person IT contact, you will work with our MSP and internal staff to ensure smooth operations, onboarding, offboarding...Work at office
- Dominium is seeking a Service Desk Technician III to join our IT Service Desk team in Dallas. This senior role delivers advanced front-line support for end users, endpoints, and enterprise apps, acting as Tier 2/3 escalation and mentoring junior technicians. You will work...
- Maverick Power in Garland, Texas is seeking a Help Desk Specialist II to provide critical support for our corporate and manufacturing technology infrastructure. This role ensures high system availability, security, and operational efficiency across facilities. The ideal...
- Dominium is seeking a Service Desk Technician III to join our IT team in Dallas. This role provides advanced technical support for end users, endpoints, applications, and enterprise systems, acting as a Tier 2/3 escalation point and mentoring junior technicians. You will...
- Dallas Theological Seminary Inc on the Dallas campus seeks a part-time Computer Analyst, Tier 1 to deliver exceptional IT support to faculty, staff, and students, handling phones and in-person requests, and guiding DTS users through correct escalation to higher-level technicians...Part timeWork at office
- ...and controls, audiovisual, and IT systems. Headquarters in... ...technology solutions through engineering expertise and smart systems integration... ...seeking an Network Technician 3 to join our Security and... ...grounding. . This position is in support of the US Air Force Education...ApprenticeshipWork at officeLocal areaRelocation
$85k - $95k
A technology services firm is seeking a Technology Services Administrator (TSA) in Dallas. The TSA will support IT systems and maintain the data and phone infrastructure. Candidates should have experience in professional services, particularly in law firms, and be proficient...Full timeWork at office- HealthMark Group is seeking an Information Technology Support Specialist to provide daily IT system and infrastructure support in the Dallas/Addison area. The role collaborates with the IT Manager on new goals and projects and serves as the first point of contact for staff...Work at office
- ...as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship... ...achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity... ...certificates, permits, or bonds \n Minimum of 3 years of paid experience filing 30 or...Local area
- A government services provider in Dallas, Texas, is seeking an experienced Desktop/Workstation Design Engineer to lead desktop integration efforts. Responsibilities include participating in architecture discussions, managing software deployment solutions, and applying...
$70k - $120k
...Addison is seeking a Sales Executive to drive revenue growth through MSP programs. This role involves managing relationships with MSP... ...managers and securing staffing opportunities. Candidates should have 3-5 years of experience in staffing sales, particularly in MSP/VMS...- ...Responsibilities Provide technical support on all computer systems in the... .... Ensure proper operation of IT equipment while troubleshooting... ...purges as necessary. Provide Tier III or other support on request... ...science or a minimum of 3 years of relevant IT experience...Night shift
- Velocity, A Managed Solutions Company, is seeking a Service Desk Analyst I to provide Tier 1 technical support to clients while troubleshooting issues across workstations and software. This is primarily a remote job but may require on-site presence as needed. The ideal...Remote job
- Dallas Theological Seminary is seeking a part-time Computer Analyst, Tier 1, to provide frontline IT support for faculty, staff, and students at the Dallas Campus. You will assist with phones and in-person requests, handle escalation protocols, and support Windows, MacOS...Part timeWork at office
- Ensign Services, Inc. seeks a Telco Support Tier II Analyst to install, operate, program and maintain hardware and software for a variety of telecommunications systems at the Dallas Service Center. This on-site role focuses on hands-on network and voice tech, fault isolation...
$67k - $72k
...you'll take on work that challenges you, supports your growth, and empowers you to shape what... ...Summary: PPC Broadband is seeking a talented IT Help Desk Specialist to support IT... ...Work collaboratively with IT Support Level 2&3 Specialist on: Implementing security polices...Temporary workRemote work- Reynolds Smith & Hills Inc. seeks an IT Service Desk Analyst in Dallas, TX to assist associates by troubleshooting technical issues, providing... ...should have a bachelor's degree in computer science and 3 years of relevant experience. The ideal candidate will work directly...Work at office
- ...PM-4:00 AM. Summary The Desktop Support Technician II role is... ...full compliance with healthcare IT security standards, including HIPAA... ...resolution or escalation to higher tiers as needed, adhering to defined... ...CATEGORY DEFINITION: Category 3 - The incumbent in this position...Work at officeLocal areaMonday to FridayShift work
- ...Role Overview Turing invites Legal Experts to join projects that fine-tune AI models like... ...school; Bar admission (active/inactive). ~3+ years of U.S. legal practice or teaching... ...enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by...FreelanceRemote workFlexible hours
- ...provides comprehensive Dental‑Specific IT services to our clients including ongoing support (Managed Services), startup... ...version of a Managed Service Provider (MSP) which creates true partnerships... ...on‑call rotation schedule Perform Tier 1 troubleshooting, configuration,...Work at officeRemote workMonday to Friday
$110k - $150k
...We look for at least 3 years of experience in information... ...We look for experience supporting Microsoft technologies... ...balancers, escalating to Tier 2 when needed. We... ...the appropriate internal IT teams and coordinate with on-call engineers for critical overnight incidents...Full timeTemporary workWork at officeImmediate startRemote workShift workNight shiftDay shift$110k - $150k
...information technology field. We have 3+ years of hands-on experience with Windows... ...folder redirection. We have experience supporting Microsoft products such as SharePoint, Office... ...our Managed Services department on the Tier 2 Technical Support team and reports to the...Full timeTemporary workWork at officeFlexible hours
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