PRC Case Manager (Capital Region - New York)

Job Description

Job Description

CASE MANAGER, CAPITAL REGION PRC (New York)

Location: Albany / Schenectady - New York

Program : Foster Care/ Capital Region - Permanency Resource Center (PRC)

Type : Full-time; Non-Exempt position

Pay Range : $22.06 – $25.69 (hourly)

Job Ref. #: 0202

Schedule : Monday-Friday, with a flexible schedule

This position is 40 hours weekly, 9-5pm with flexibility to work some Saturdays for outreach and evenings as needed.

The agency’s Capital Region Permanency Resource Center (PRC) includes contracting for families residing within Albany and Schenectady Counties. The individual hired for this position will work out of the Albany PRC office.

Our Mission:

St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

Our Vision:

St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.

Position Overview:

The agency’s Capital Region Permanency Resource Center (“PRC” or “Center”) is designed to support and deliver specialized services to post-adoption, post-guardianship, and kinship caregiving families. Working in a team environment, the PRC Case Manager participates in community outreach activities, completes monthly face-to-face contact with the families in their homes, and completes required case documentation, including various assessment forms and short, targeted service plans. The Case Manager provides 1:1 counseling sessions as needed, and participates in the design and delivery of educational events, family engagement activities, respite care, and other program-related events.

Position Specifications & Requirements:

• Bachelor’s Degree in social work, psychology, or human services, required.
• Associate's with 2+ years of case work or human services field experience or other related professional experience, may be considered.
• Experience working with clients who exhibit significant emotional, behavioral, and interpersonal challenges, mental health diagnoses, and/or trauma history, a plus.
• Experience working in community services as well with at-risk families, also preferred.
• Knowledge of and ability to utilize community resources; Capable of building strong working relationships with regulatory bodies.
• Experience with NYS OCFS CONNECTIONS or other electronic record system, preferred.
• Familiarity with kinship caregiving and wraparound services in a family-centered system of care, a plus.
• Clean & Valid New York State Driver’s License (actively licensed at least one year) with a reliable vehicle for transporting clients as needed, required*.
• Proficiency in various computer applications: Microsoft Office Suite, Google Business Workspace Suite; and use secure Internet practices.
• Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.
• A compassionate, warm and caring mindset; Capable of exhibiting empathy for those in crisis.
• Qualities of positivity, flexibility and adaptability; A professional record of integrity, proven reliability and dependability.
• Capable of exercising ethical, independent judgment and discretion, handle sensitive data with strict confidentiality.

*Staff in driving positions must be able to meet agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.

Essential Duties & Responsibilities include:

• Manages a caseload of families, as assigned, working to ensure the program meets all performance targets.
• Completes face-to-face contacts with the families in their homes, completing all required case documentation, including various assessment forms and service plans.
• Provides 1:1 counseling sessions, as needed; incorporates trauma-informed support and motivational interviewing into the program milieu.
• In a team environment, supports the program’s design and delivery of parent education sessions, educational events, pro-social respite activities, and family engagement.
• As a part of community outreach, assists in the delivery of presentations to community groups and local organizations in various targeted communities.
• In a team environment, supports the delivery of parenting education sessions, utilizing the Parenting a Second Time Around curriculum, or other training materials, as directed.
• Safely transports community members and/or their children in the delivery of program services, to address basic transportation needs, or to meet the families’ other social needs linked to service goal attainment.
• Actively communicates program information, concerns, needs, and progress to program leadership.
• Completes additional position-related duties and responsibilities, as assigned by the agency’s foster care director or Assistant Program Coordinator.

What We Offer You**:

• Competitive Pay with an Excellent Benefits Package
• Health Insurance options: Medical, Dental and Vision
• $600 Well-being Reimbursement Benefit
• Generous Combined Leave Time (CLT) and Paid Holidays!
• We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program
• Pension Plan with Generous Agency Contribution
• 403b Retirement Savings Plan
• Life Insurance – Automatic Benefit at no cost to employee
• Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate
• Tuition Reimbursement & Travel/ Mileage Reimbursement
• Professional Development & Career Growth Opportunities
• The Comfort of a Business Casual Environment
• Our Commitment to Collaboratively Embrace Mindfulness, Relevance, Respect and Solidarity.

** To qualify, certain conditions may apply

About Us:

St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. Our DEIB initiatives are designed to foster an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.

If you would like to learn more about us, please visit our website at:

EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.