Process Excellence Consultant I

Employment Type:

Full time

Shift:

Day Shift

Description:

Bring your passion for process improvement to Loyola Medicine and partner with teams to improve quality, efficiency, and patient experience.

Hours:

• Full-Time 1.0FTE (On-Site)

• Day Shift; M--F

• Locations: Maywood, IL; includes occasional travel to Gottlieb Memorial Hospital and MacNeal Hospital.?

About the Role

In this role, the Operational Excellence Consultant will provide strategic and hands-on leadership to drive performance improvement initiatives across Loyola Medicine, a part of the Trinity Health system. This role supports stabilization, standardization, simplification, and sustainability of key operational and clinical processes. The OpEx Consultant II actively leads and mentors all levels within Loyola Medicine in developing problem solvers to improve patient care experience, regulatory goals, and all operational metrics such as patient safety, quality, cycle time, rework, financial stewardship, and employee satisfaction. Provides seasoned and expert guidance to the leaders of Loyola Medicine in the overall strategy, understanding, and deployment of Process Excellence. Fosters and support ongoing learning and collaboration to develop the internal muscle within organization to redesign care processes so they are cohesively connected. Develops, trains and mentors on process improvement methodologies with a heavy focus on Lean, Change Acceleration, Rapid Improvement Events and Six Sigma.

What You'll Do

• Lead and facilitate process improvement initiatives that align with Trinity Health's strategic goals in areas such as patient safety, care quality, cycle time, rework reduction, financial stewardship, and employee satisfaction.

• Serve as an internal consultant to RHMs, providing expert guidance on the application of Lean, Six Sigma, Change Acceleration Process (CAP), and Rapid Process Improvement methods.

• Develop and deliver training to build problem-solving capabilities across all levels of the organization.

• Use data-driven approaches to identify performance gaps and recommend practical, sustainable solutions.

• Collaborate with leadership to prioritize improvement opportunities and measure success through key performance indicators.

• Support organizational readiness and change management activities to ensure adoption and sustainability of process changes.

• Identifies and articulates process improvement opportunities. Provides ongoing communication, consulting and analytical support to leaders, managers and associates relative to new opportunities and other issues.

• Facilitates teams pursuing process improvements. Motivates and coaches team toward desired outcomes.

• Assists in training, mentoring and providing day-to-day guidance to team members or process owners.

What You'll Need

Required:

• Bachelor's Degree

• Specific Degree: Bachelor's degree in health administration or related field or equivalent combination of education and experience

• Experience leading Lean transformation initiatives with demonstrated sustained results in process improvement and cultural change.

• Strong knowledge of operations, financial analysis, and organizational development.

• Experience in clinical improvement initiatives is highly desirable.

• Lean Green Belt certified with advanced Lean training.

Licensure/Certifications

Required:

• Six Sigma Green Belt; will have 1 year from hire date to obtain

Preferred:

Other:

• Master's Degree

Perks & Benefits

• Benefits from Day One (Medical and Dental)

• Competitive Shift Differentials

• Career Development

• Tuition Reimbursement

• Participation in the Public Service Loan Forgiveness Program

• 403(b) with Employer Match

• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

• Referral Rewards

• Perks Program

Why Loyola Medicine?

• Mission-driven academic health system grounded in compassion, innovation, and service to the community.

• Opportunity to support enterprise-wide process improvement initiatives using Lean, Six Sigma, and performance improvement methodologies.

• Collaborative, cross-functional environment partnering with clinical, operational, and administrative leaders to drive measurable outcomes.

• Contribute to a culture of continuous improvement while helping advance quality, efficiency, and patient-centered care in an academic medical setting.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this positio

Pay Range: $90,896 - $140,920 Annually

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits:

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran