Office Operations Coordinator

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Us:
Gutter Shutter of St. Cloud was built on a simple promise: homeowners deserve better. Too many contractors ignore calls, rush jobs, and overlook customer care — so we chose to do the opposite.

For us, service matters just as much as craftsmanship. We take time to understand the issues you’re seeing, explain real solutions, and deliver work that’s done right the first time. We use only top‑quality materials, never subcontract our installations, and finish every project with a full walk‑around to ensure customers are completely satisfied.

We take pride in our work, and it shows in every home we protect.

The Opportunity:
To schedule sales appointments and production jobs in response to inquiries gathered via phone, email, and other lead sources; and to provide clerical support to the team.

Your Contribution:

• Answer phones, relay messages, and enter new prospects into company systems
• Make appointments for the sales team
• Maintain company calendar
• Create and maintain detailed and accurate customer/job records in company systems
• Contact future, present, and past customers via phone and/or email in order to determine overall interest of prospective customers, setting appointments for the sales team or updating customer records with reason(s) for not moving forward
• Communicate and work with all departments
• Assist with day-to-day running of the office
• Other related duties as delegated by the operations manager

About You:

• High school diploma or equivalent
• Proficient in English, both written and verbal
• Experience in business development or inside sales is a plus
• Familiarity with Sales Force CRM software is advantageous
• Strong communication skills and the ability to engage effectively with clients
• Ability to multitask and prioritize tasks efficiently
• Previous office work experience: answering phones, computer work, filing, organizing, etc.
• Effective verbal/written communication; strong interpersonal relationships
• Ability to handle confidential information with discretion and deal with sensitive issues in a diplomatic manner
• Able to perform project duties from initiation to completion
• Prioritize and manage multiple tasks to meet project deadlines
• Able to work effectively in an environment of changing priorities and goals

Your Reward:

• 40 hours per week at a minimum of $17 per hour
• All follow-up sales, Google Reviews, and other forms of driving sales and leads come with commissions and bonuses which could well exceed weekly pay

Job Type: Full-time

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• St Joseph, MN 56374 (Preferred)

Ability to Relocate:

• St Joseph, MN 56374: Relocate before starting work (Preferred)

Work Location: In person