Data and AI Customer Solutions Architect

Softchoice is a software‑focused IT solutions and services provider that equips organizations to be agile and innovative, enabling them to move to the cloud, build the workplace of tomorrow, and make smarter technology decisions for their customers and people.

Responsibilities

• Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams (pre‑sales architects, delivery, partners), shape proposals/SOWs, and negotiate to signature.
• Lead with value/ROI: build business cases (productivity, cost to serve, compliance/risk), success metrics, and adoption plans for measurable impact.
• Facilitate C‑level conversations to enhance understanding of AI and bring alignment at customers to specific AI initiatives.
• Partner on co‑sell & funding: align with Microsoft (and other hyperscalers) to unlock workshops, AMMP/MDF, and POC funding motions that accelerate deals.
• Maintain pipeline discipline: accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards.
• Evangelize responsibly: position governance, identity, Purview, DLP, and COE patterns to reduce risk while scaling value.
• Architect and deliver AI strategies that become the backbone of customers’ success, transforming how they work and compete.

Qualifications

• 5 to 10+ years of demonstrated success in solutions sales, specifically focused on data platforms, analytics, or artificial intelligence, with a proven track record in selling multi‑workload programs and professional services.
• Cloud & Platform Expertise:
  • Microsoft: proficiency with Microsoft Fabric, Azure AI, M365 Copilot, and Copilot Studio/Agents.
  • AWS: familiarity with Bedrock, SageMaker, and data analytics services, including patterns for Amazon Q.
  • Google Cloud: experience with Vertex AI, Dialogflow/CCAI, and BigQuery analytics patterns.
  • Other ecosystems: awareness of Databricks, Snowflake lakehouse patterns, business intelligence platforms such as Power BI, Looker, or QuickSight.
• Business Acumen: ability to translate executive‑level objectives—growth, margin, risk, customer/employee experience—into a well‑structured AI roadmap and adoption plan.
• Team Leadership & Orchestration: proven capability in leading virtual pursuit teams and coordinating partner co‑selling and funding efforts.
• Technical Familiarity: understanding of agentic patterns, Retrieval‑Augmented Generation (RAG), tool use, orchestration, and how these intersect with line‑of‑business applications and data estates.
• Willingness and ability to travel frequently within a designated Sales District, up to 25% of the time.

Compensation & Benefits

Base pay range: $143,000 - $180,000 annually + 40% as target incentives. Base pay will be based on location, experience, skill set, education, and certification. Other geographic locations may differ.

• Health and Wellbeing: Medical, Dental, Vision Care; Flexible Spending Account; Employee Assistance Program.
• Financial Benefits: 401(k) plan with company matching; Life and Disability Insurance.
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave.
• Additional Perks: Employee Discount Program.

Inclusion & Equal Opportunity Employment

We are an equal opportunity employer committed to diversity, inclusion, and belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Accommodation Statement

We provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to View email address on click.appcast.io. We are committed to working with you to best meet your needs.