Jnr Bar Steward (Japanese Speaking)
Princess Cruises
Department: Beverage Svc Employment Type: Fixed Term Contract Reporting To: Bartender Description Set a course for adventure with Princess Cruises!As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.Key Responsibilities Support the Bartender in setting up and closing the assigned bar location, ensuring all areas, equipment, and supplies meet company standards.; Promptly and accurately record all guest and teammate orders using the onboard POS system, ensuring correct charging and reconciliation.; Deliver beverages and any OceanNow orders efficiently, using all features of the application to provide a personalized, memorable service experience.; Actively promote company beverage initiatives, upselling and suggesting alternatives without compromising the guest’s enjoyment.; Follow all beverage accounting and cash-handling procedures, immediately reporting any irregularities to the Bar Supervisor or Bar Manager.; Assist with regular bar inventory counts and stock control as directed, maintaining accurate records and minimizing waste.; Take full ownership and accountability for inventory, stock rotation, and presentation when assigned to the crew bar.; Maintain bar cleanliness, organization, and hygiene in line with Public Health and company standards, including glassware, equipment, and workstations.; Provide friendly, professional, and culturally aware service to all guests, including Japanese-speaking guests, supporting a welcoming onboard atmosphere.; Adhere to all Health, Environmental, Safety, and Security (HESS) and Responsible Service of Alcohol (RSA) policies, promptly escalating any concerns to bar leadership.; Skills, Knowledge & Expertise At least 1 year of experience in a Bar Steward, Bar Waiter, or similar food and beverage role within the hotel or cruise industry.; Strong knowledge of international drinks, coffees, cocktails, and bar equipment, with a commitment to maintaining brand standards.; Good understanding of basic public health, sanitation, and safety standards in bar and beverage operations.; Proven ability to work in a fast-paced, high-volume environment while maintaining accuracy, attention to detail, and a calm, professional manner.; Strong guest service focus, with the ability to anticipate needs and deliver warm, personalized service that enhances the onboard experience.; Organized and reliable, with the ability to manage multiple tasks, follow procedures, and meet deadlines.; Comfortable working in a multicultural, team-oriented environment, demonstrating respect, flexibility, and collaboration.; Fluent English language skills, both verbal and written.; Strong command of Japanese, both verbal and written, with the ability to hold conversations and provide service to Japanese-speaking guests.; Additional Information This position involves regular physical activity, including standing for extended periods and lifting or moving heavy items in line with operational requirements. Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy: A competitive salary package. ; Your own comfortable double cabin - your private space to relax and recharge. ; Company-paid travel to and from the ship, so you can focus on the journey ahead. ; Access to exclusive areas and benefits onboard (depending on the rank and occupational group). ; A vibrant recreation and welfare program designed to support your well-being and work-life balance. ; Access to exceptional learning and development opportunities to grow your skills and advance your career. ; The chance to travel the world, exploring exciting destinations while doing what you love. ; A welcoming, inclusive, and dynamic work environment where your contributions are valued. ; Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.
Vacancy posted 3 days ago
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