Quality Manager

Job Description

Job Description

LHH is seeking an experienced on-site Quality Manager in Skokie, IL to lead and continuously enhance our Quality Management System (QMS) for a growing manufacturer of custom cable assemblies, wire harnesses, electromechanical assemblies, and connector solutions. You will be responsible for ensuring compliance with customers, regulatory, and industry requirements while driving a culture of quality, continuous improvement, and operational excellence throughout the organization. This is a direct hire opportunity.

Salary : $95K - $120K annually (commensurate with experience) + 10% bonus

Key Responsibilities

• Lead and maintain the Quality Management System (QMS) in compliance with ISO 9001 and customer requirements.
• Oversee quality assurance, quality control, supplier quality, customer quality, and corrective action programs.
• Establish and monitor key quality metrics, including First Pass Yield (FPY), defect rates, customer returns, supplier performance, and Cost of Poor Quality (COPQ).
• Serve as the primary quality contact for customers, leading complaint investigations, and corrective actions.
• Conduct root cause analysis using quality tools such as 8D, 5 Why, Fishbone Diagrams, and Pareto Analysis.
• Manage internal, customer, supplier, and third-party audits.
• Drive Lean Manufacturing, Six Sigma, and continuous improvement initiatives to reduce waste, rework, and customer returns.
• Lead and develop Quality Inspectors and Quality Engineers while promoting a proactive quality culture across the organization.

Qualifications

• Bachelor's degree in engineering, Quality, Manufacturing, Industrial Technology, or a related field (or equivalent experience).
• 5+ years of quality management experience in a manufacturing environment, including 3+ years of leadership experience.
• Strong knowledge of ISO 9001, quality systems, auditing, SPC, CAPA, and continuous improvement methodologies.
• Experience in cable assembly, wire harness, electronics manufacturing, connector manufacturing, or industrial assembly is preferred.
• Familiarity with ERP/MRP systems (Epicor, SAP, Microsoft Dynamics, or similar).
• Excellent analytical, problem-solving, communication, and project management skills.

Preferred Certifications

• ASQ Certified Quality Manager (CMQ/OE)
• ASQ Certified Quality Engineer (CQE)
• Lean Six Sigma Green Belt or Black Belt
• IPC/WHMA-A-620 Certification
• ISO 9001 Internal Auditor Certification

• Strong customer focus and leadership skills.
• Expertise in quality tools, root cause analysis, and process improvement.
• Ability to manage multiple initiatives while driving measurable quality and operational improvements.
• Commitment to building a culture of quality, accountability, and continuous improvement.

Work Environment

Manufacturing facility that may require domestic and international travel to support customers and conduct supplier audits.

Benefits

Medical, Dental, and Vision

401K

Three weeks' vacation

Pay Details: $95,000.00 to $120,000.00 per year

Search managed by: Mike Abete

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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