PROCEDURAL SCHEDULER - RECEPTION-PMR

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Wausau Hospital in Wausau, WI is seeking a PROCEDURAL SCHEDULER to join our RECEPTION-PMR team!

The Procedure Scheduler greets and assists patients following the Provider visit in a professional manner. Efficiently schedules patient procedures and surgeries according to established parameters as defined by office policy and procedure. Responsible for answering all procedure scheduling line phone calls, providing routine information to callers and transferring calls to appropriate individual in a courteous and professional manner. Responsible for accurate communication with clinical teams and prior authorization teams.

HOURS: Full Time 1.0 FTE, 80 Hours Biweekly

Experience/Qualifications

• Knowledge of office procedures normally acquired through completion of a High School diploma, GED, or equivalent combination of education and experience.
• Associate degree in Business Administration or Health Care Business Services or other applicable area strongly preferred, Bachelor's degree preferred.
• Proficiency in anatomy, physiology and medical terminology preferred
• Basic knowledge of ICD-10 and CPT codes preferred.
• Knowledge of Epic electronic health record strongly preferred
• One year in health-care related field preferred
• Minimum of 3 years' experience in a business office or healthcare setting required
• Ability to proficiently use a computer and type required; experience with the electronic medical record strongly preferred
• Computer experience and basic computer keyboarding skills required.
• Knowledge of medical terminology desirable.
• Knowledge of grammar, spelling, and punctuation to ensure accurate patient record documentation.
• Knowledge of federal and state laws regarding HIPAA and release of information
• Ability to coordinate multiple patient cases concurrently with high degree of accuracy.
• Ability to establish and maintain an effective working relationship with patients, employees, and the public
• Ability to maintain teamwork effectively with co-workers.
• Attention to detail to ensure data integrity.
• Excellent written and oral communication skills with a high degree of professionalism.
• Excellent listening skills, eye, hand and auditory coordination.
• Willingly accepts change and proactively offers ideas and suggestions.
• Ability to work cooperatively and effectively with providers, patients, staff and the public.
• Possesses a high degree of accuracy.
• Ability to establish priorities and coordinate work activities.
• Ability to work independently, with minimal supervision, under pressure, with time restraints.
• Ability to cope with rapidly changing demands for records (fast-paced work environment).
• Ability to file and maintain patient records, files, and other correspondence.
• Ability to maintain confidentiality with regard to all phases of work.

Employee Benefits

• Full benefits packages available for part- and full-time status.
• PTO accrual from day one!
• Generous retirement plan with match available.
• Wellness program for employees and their families.

Aspirus Wausau Hospital , the flagship of the Aspirus system, serves northeastern Minnesota, northern and central Wisconsin, and Michigan's Upper Peninsula. Aspirus Wausau Hospital provides primary, secondary and tertiary care services as a regional referral center. Specialty referral service emphasis exists in cardiology and cardiothoracic surgery, orthopedics and cancer. The hospital has an average daily inpatient census of 160 with approximately 15,000 admissions per year. Outpatient visits exceed 50,000 and there are also more than 24,000 annual emergency department visits. Best known for its world-class cardiovascular program, Aspirus Wausau Hospital also provides leading edge cancer, trauma, women's health, and spine and neurological care. To learn more about Wausau click the following link: Wausau, Wisconsin

Our Mission : We heal people, promote health and strengthen communities.

Our Vision : Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

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