Service Advisor

CHEVROLET OF MILFORD, SERVICE ADVISOR This posting is for a Experienced Service Advisor position at Chevrolet of Milford. Key Details Pay: Estimated earning potential of $75,000–$100,000 per year Schedule: Full-time, including Saturdays (5-day workweek) Experience: Service advisor experience preferred Location: Milford, Connecticut Language: Spanish/English bilingual skills are a plus Main Responsibilities Greet customers and manage service appointments Explain service recommendations and specials Create and manage repair orders from opening to closing Keep customers updated on repair progress, costs, and completion times Answer questions about repairs, maintenance, warranties, and vehicle concerns Maintain strong customer satisfaction (CSI) scores Coordinate with technicians, management, and customers Handle warranty-related processes and documentation MUST HAVE STRONG COMMUNICATION SKILLS MUST HAVE STRONG SELLING SKILLS Qualifications Strong customer service and communication skills Organized and detail-oriented Ability to work independently and as part of a team Valid driver's license and clean driving record Automotive service advisor experience preferred Reynolds & Reynolds experience preferred (training available) GM dealership experience is a plus What We are Looking For Build customer relationships Manage multiple service cases simultaneously Communicate clearly and professionally Maintain high customer satisfaction while keeping repair orders moving efficiently We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr