Project Administrator

Responsibilities Track the progression of a job from initiation to completion using project management software and checklists. Update job stages and manage job life cycle. Act as primary point of contact for all parties involved in the execution of a job, including: estimators, project managers, clients (carrier programs, insurance companies, adjusters), customers/insured (property managers, commercial or residential property owners), subcontracts and suppliers, account payable and receivable, administrators. Maintain project schedules and create rapport and build relationships with our clients and customers/insured. Understand requirements, regarding documentation and timeframes, of each carrier program and/or insurance company. Provide consistent, high-level “10 out of 10” customer service to both clients and customers. Follow through on promised dates and times for responses and deliverables to any parties. Educate our clients and customers/insured about our overall process and set realistic expectations Research and resolve any concerns from clients and customers/insured. Follow up on any and all issues affecting the forward progression of a project. Interact with fellow teammates in a positive, respectful, and supportive matter. Promote teamwork! Follow the On-call Scheduling and Response Policy. Assist Project Managers and Estimators with project administrative needs. Qualifications High School diploma or equivalent. Ability to problem solve on a regular basis Knowledge of Microsoft Office Applications (Word, Excel, Outlook) Computer proficiency to include current company software programs Knowledge of general office procedures (filing, general record keeping) Advanced communication and interpersonal skills Demonstrated ability to work under pressure with multiple tasks, changing priorities, short deadlines and heavy workload. Physical Demands Ability to sit in front of computer for long periods of time Physical activity is light and may require occasional lifting, carrying, pushing or pulling up to 20 pounds Overtime may be required in order to meet deadlines #J-18808-Ljbffr Signal Restoration Services