Manager, Planning & Performance

Job Overview We are hiring a Manager, Planning & Performance to own and run the departmental infrastructure that keeps Airbel strategically on track. This role is responsible for the systems, processes, and routines that enable the department to set goals, manage performance, share knowledge, and learn from results. It is a role for someone who combines strategic thinking with operational follow-through — someone who can design an OKR framework and also build the tracking dashboard, run the data collection, and present findings to leadership. Responsibilities Strategic Planning & Performance Own Airbel’s annual planning cycle: translate strategic direction into departmental and sub‑departmental OKRs, working with portfolio leads to set measurable goals aligned to the Delivery Letter. Design and maintain data collection processes, indicators, and reporting mechanisms — leveraging AI‑enabled tools where possible — that give leadership clear, timely visibility into progress. Synthesize and present periodic progress reports to leadership, surfacing trends, risks, and opportunities to inform decision‑making. Coordinate efforts to advance the department’s GEDI objectives within the annual planning and monitoring cycle. Knowledge Management & Learning Own the architecture for how Airbel gathers, stores, organizes, and shares information across a distributed, multi‑disciplinary team. Maintain intuitive, reliable systems and routines — from centralized repositories and documentation standards to synchronous learning sessions — exploring AI and smart automation to reduce manual upkeep and improve discoverability. Build lightweight, sustainable processes for capturing project‑level lessons and making them accessible across teams. Ensure critical documentation and file management is current, well‑organized, and easy to navigate. Departmental Meetings & Knowledge Sharing Plan and facilitate departmental meetings with effective agenda development, facilitation, and follow‑up that inform, inspire, and enhance learning. Identify and create opportunities for cross‑team knowledge sharing, ensuring meetings and convenings surface insights and lessons that strengthen Airbel’s collective work. Foster a culture of transparency and collaboration through regular communication routines and engagement initiatives. People Operations Coordination Facilitate and project‑manage the department’s annual performance evaluation cycle, ensuring timelines, communications, and deliverables run smoothly. Manage Airbel’s annual Pulse survey end‑to‑end, from design and execution to data analysis and presentation of findings to leadership. Qualifications 6–8 years of experience in strategic planning, operations, or a similar role in a complex, global organization — ideally in a humanitarian, development, or research context. Demonstrated ability to design, build, and improve organizational systems and processes (e.g., goal‑setting frameworks, knowledge management infrastructure, reporting dashboards, governance routines). Strong experience with OKR or similar performance management frameworks, including the ability to facilitate goal‑setting processes with diverse stakeholders. Proven facilitation skills with experience leading meetings, workshops, and cross‑functional convenings that drive alignment and action. Strong technical skills with productivity and project management tools (e.g., Microsoft 365, Power Automate, Excel scripting) and demonstrated ability to build AI‑enabled workflows for reporting, knowledge management, and process automation. Excellent organizational skills, strong attention to detail, and a proven ability to manage multiple competing priorities in a fast‑paced environment. Strong interpersonal and cross‑cultural communication skills (written and verbal) to engage diverse global stakeholders, gather feedback, and drive adoption of new processes and tools. Compensation US: $94,000 – $110,000. UK: £58,736 – £68,526. Benefits (US) 10 sick days, 10 US holidays, 20‑25 paid time off days depending on role and tenure Medical insurance starting at $163 per month Dental starting at $6.50 per month Vision starting at $5 per month FSA for healthcare and commuter costs 403(b) retirement savings plan with immediately vested matching Disability & life insurance Employee Assistance Program for counseling and care during crises and mental health struggles Working Environment Hybrid or fully in‑office are both options. UK candidates must have the right to work in the UK. IRC UK strives to be an equal opportunities employer. Equal Opportunity Statement IRC UK is committed to equality of opportunity and to non‑discrimination for all job applicants and employees and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK. IRC UK will ensure that individuals with disabilities are provided with reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments. #J-18808-Ljbffr International Rescue Committee