Customer Operations Product Manager
Virtual Vocations Inc
Seeking a full-time Customer Operations Product Manager, the role focuses on ideating and delivering digital-first experiences while collaborating with cross-functional teams to enhance customer success and business efficiency in a remote setting. Key responsibilities: Ideate and deliver digital experiences that integrate into an omni-channel ecosystem Collaborate with product managers and other departments to translate customer needs into actionable initiatives Manage product roadmaps and prioritize business cases to secure funding and optimize value Required qualifications: MBA degree Experience in digital product management across various platforms Proficient in translating business strategy into consumer-facing digital products Demonstrated ability to lead and influence cross-functional teams Solid technical background with understanding of software development and web technologies
$130k - $140k
About the Role:We are hiring a Senior Customer Success Operations Manager to join our CTV and OMNI publisher team in New York. Our CSOMs typically come... ...thinking, and strong communication skills.As PubMatic's products and services evolve, this Senior CSOM stays ahead of...SuggestedWork at officeRemote work- Paris / New YorkBusiness - Operations /Full Time /HybridJoin Pigment... ...planning and performance management platform built for agility and... ...the RoleWe're looking for a Customer Success Operations Manager to... ...Services, Sales, Product, and Marketing to operationalize...SuggestedFull timeWork at office
- ...agreements to life. Over 1.5 million customers and more than a billion... ...With intelligent agreement management, Docusign unleashes business... ...you'll doThe CS Strategy & Operations Manager proactively plans... ...around Customer Success team productivity, planning, processes, and toolsCreate...SuggestedPermanent employmentFull timeContract workTemporary workWork at officeLocal areaRemote work2 days per week
- ...Customer Success Operations Manager At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies... ...the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT family, a revolutionary FDA-cleared...SuggestedRemote workWorldwide
- ...Join to apply for the Customer Success Operations Manager role at Cyera . Come join the company reinventing data security, empowering businesses... ...role blends creativity, instructional thinking, and production excellence. As the Enablement Content Developer , you...SuggestedTemporary workWork at officeRemote work
- ...Driving operational change within the Customer Success organization, the full-time Senior Customer Success Operations Manager will manage end-to-end projects, design playbooks, and build internal tools while working onsite in Campbell, CA one day per week. Key responsibilities...Full timeRemote work1 day per week
- ...To support the growth of the Customer Success organization, the full-time remote Customer Success Operations Manager will manage systems and processes, enhance CRM management, and drive operational projects across cross-functional teams. Key responsibilities Build and...Full timeRemote work
- 6 Degrees Search is seeking a Sales and Customer Service Manager to lead customer service and order management for a Consumer Packaged Goods... ...company. You will serve as the liaison among customers, Sales, Operations, and brokers, guiding the Order Processing team and...
- ...sustainably. We’re passionate about solving our customers’ most complex data challenges to... .... What You’ll Be Doing As a Senior CS Operations Manager, you will go beyond data analysis to... ...Engineering, BI, Finance, RevOps, Product, and Sales to ensure CS data infrastructure...Work experience placementLocal area1 day per week
$104.8k - $176.4k
...GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk,... ...of GitLab. An overview of this role As a Customer Success Operations Manager at GitLab, you will own the operational processes,...Full timeRemote workHome officeFlexible hours- ...Delta Airlines is seeking a Customer Service Manager in Wisconsin, USA, requiring a Bachelor's degree and 5+ years of technical experience in aerospace or MRO. The role focuses on maintaining technical expertise, managing client relationships, coordinating with shipping...
$130k - $180k
...Position Summary The Manager, Product Stewardship Customer Assurance (PSCA) leads Vantage’s global customer response operation for product stewardship-related inquiries, serving as the central coordination point for requests involving regulatory, quality, technical service...Full timeTemporary work- ...Customer Success Operations Manager Wattch enables observability, intelligence, and control for renewable energy systems of all types and sizes.... ...and partner with support, technical project management, product, operations, and sales to turn customer insight into action...Work at officeWork from homeRelocation3 days per week
- ...dictated by the business].The RoleThe Manager, Customer Care Strategy & Optimization (Customer... ...to support strategic initiatives and operational excellence.Partnering with cross-functional... ...can thrive and develop better products for our customers.All employment decisions...H1bWork at officeLocal areaWork from homeRelocation packageShift work
- ...services, solutions, and award-winning customer support to help our customers - and our... ...and custom print, we deliver the right products at the right value, plus an unmatched assortment... ...of Staples since 1998.The Senior Manager, Product Management - Customer Experience...Work at officeLocal areaRemote work
$148k - $185k
...around our communities. We are looking for product managers who bring exceptional creative and... ...Francisco and New York offices.The Customer Care team is at the forefront of building... ...use casesPartner with support operations teams to understand workflows, pain points...Hourly payWork at officeLocal area3 days per week- Director - Product / Customer SupportIrvine(USA)SummaryProduct/Customer Support, Care and Experience... ...and initiative owners across SEW, Operations and Sales while balancing business... ...with BPO partnersExperience creating and managing Support offerings, including features...Contract work
$208k - $416k
...Segment: Home OfficeThe Senior Director, Product Management (Fulfillment Experience) leads the... ...and execution for Walmart’s fulfillment customer experience, shaping how customers... ...role translates customer, business, and operational opportunities into a cohesive multi-year...Full timeTemporary workPart timeShift work- Join the Clean Energy RevolutionBecome a Senior Product Manager, Conversational AI & Customer Experience at Southern California Edison (SCE) and build a... ...execution.Oversees research around customer requirements, operational needs, competitive offerings and feedback from...Remote work
$53 - $57 per hour
DescriptionKforce is seeking a Product Manager on behalf of a top-tier telecommunications provider in Charlotte, NC.Summary:This role sits within a team focused on long-term customer experience enhancements. The ideal candidate is a strategic thinker and natural storyteller...$156.8k - $251.1k
...mobile experience. We are seeking a Senior Product Manager to own and evolve key areas of the... ...experience across the VIA mobile app, customer communications, and customer support... ...customer obsession, product execution, operational thinking, and data-driven decision making...Full timeWork at officeLocal area- Product Manager, Customer Engagement & Solutions (Virtualization)This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing...Full timeWork experience placementWork at officeLocal areaImmediate start
$174.4k - $279.1k
...starts with you.Job DescriptionVisa’s Customer Journey Business Product team is a cross-functional... ...implementation, servicing, and growth. Our team operates as a true enterprise product... ...Implementation & Activation Product Management to lead the product strategy for the...Full timeWork experience placementWork at officeLocal areaWork visa$160k - $320k
...with Heart.The OpportunityNutanix is seeking a Product Manager or Senior Product Manager to lead the evolution of our Customer Success Platform, a strategic internal... ...scalable capabilities that drive user engagement, operational efficiency, and business outcomes.A key...Work at officeRemote workRelocation package3 days per week$137.42k - $188.95k
...innovative technology is only part of the customer experience. How we support and engage... ...with Epson is equally important.The Product Manager, CX & customer Lifecycle will be... ...subscriber retention, service performance, operational efficiency, and financial performance....Temporary workWork experience placementLocal area$130k - $165k
...We’re building an AI scientist for our customers. We can’t do that if we haven’t built... ...the Customer Experience Communications Operations Manager at Benchling, you will own the... ...for our customer base. Benchling ships product updates every day on a continuous release...Work at officeLocal areaFlexible hours3 days per week- Position Purpose:The Director, CRM Product & Customer Intelligence is responsible for owning the... ...clearly understood business needs and manages a product roadmap that aligns with... ...Partner with sales, service, marketing, and operations to capture business needs and align on...Bi-weekly payWeekly payFull timeContract workTemporary workWork experience placementWork at officeLocal areaFlexible hours
- Department OverviewVanguard's Enterprise Client division manages relationships with our largest and most strategic institutional clients... ...health at the contact and firm level.We're seeking a Product Manager to own this platform end-to-end, from discovery through...Full time
- ...To support a growing customer success team, the full-time Customer Experience Operations Manager will translate business needs into actionable workflows, prototype AI... ...assisted workflows, taking successful ones to production Serve as the first line of defense for...Full timeRemote work
$135k - $167k
...Hover's Inbound Customer Experience Team Leadership Opportunity Hover's Inbound Customer... ...empathy. You'll take the reins of an operation that's already thriving: a ~50-person BPO... ...conversations on every channel. You'll manage the day-to-day health of the outsourced...Full timeWork at officeLocal areaFlexible hoursShift work
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