Banquet Captain

Banquet Captain / Banquet Supervisor DoubleTree by Hilton South Bend $18.00–$20.00 per hour | Full-Time Lead Memorable Events with Hilton Every event tells a story—and we're looking for someone who can help make each one exceptional. From elegant weddings and corporate meetings to holiday parties and banquets, our Banquet Captain is the leader who keeps everything running smoothly while delivering outstanding guest service. If you're an energetic leader who enjoys working with people, thrives in a fast-paced environment, and takes pride in creating unforgettable experiences, we'd love to have you on our team. What We Offer Competitive pay: $18.00–$20.00 per hour Hilton Team Member Travel Program Medical, Dental, and Vision Insurance Company-paid Life Insurance Short-Term and Long-Term Disability Paid Time Off and Holiday Pay 401(k) with company participation (where eligible) Employee meal discounts Opportunities for career growth and advancement within Hilton A supportive, team-oriented work environment What You'll Do As Banquet Captain, you'll oversee banquet operations from setup through event completion while ensuring every guest receives exceptional service. Responsibilities Lead and direct banquet staff during weddings, meetings, conferences, and special events. Ensure banquet rooms are set according to event orders and company standards. Coordinate with Culinary, Sales, Engineering, and Front Office teams to ensure seamless event execution. Monitor service throughout each event and proactively address guest needs. Inspect banquet rooms for cleanliness, organization, and proper setup. Adjust staffing assignments based on business needs. Supervise event breakdown and proper storage of equipment. Complete banquet billing and event documentation using Delphi. Participate in BEO meetings and department meetings. Order banquet supplies and linens as needed. Assist the team wherever necessary to ensure successful events. What We're Looking For Previous banquet, restaurant, hotel, or hospitality leadership experience preferred. Excellent communication and organizational skills. Strong leadership and team‑building abilities. Ability to remain calm and professional in a fast‑paced environment. Outstanding guest service skills and attention to detail. Basic computer and math skills. Ability to lift up to 50 pounds. Flexible availability, including evenings, weekends, and holidays. Why DoubleTree by Hilton South Bend? We're committed to creating memorable experiences for our guests while providing our team members with opportunities to grow their careers. If you're ready to lead a great team, work in an exciting hospitality environment, and be part of a globally recognized Hilton brand, we'd love to hear from you. Apply today and help us create exceptional events that guests will remember long after they leave. DoubleTree by Hilton South Bend is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. #J-18808-Ljbffr