9629 IT Engineer

Requisition: 83967 PSEG Company: PSEG Services Corp. Salary Range: $ 79,400 - $ 125,600Work Location Category: Hybrid We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:• Onsite: Employees work onsite daily.• Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.PSEG is not offering visa sponsorship for this position.Job SummaryAt this time, only current PSEG employees are being considered. The IT Engineer is a direct report to the IT Infrastructure Real-Time Operations Supervisor within IT Engineering group with understanding of business goals, business processes, and technology expertise in one or more domains, technology solution design and implementation. The Technology Engineer is involved in the full technology life cycle and responsible for designing, coding, configuring, testing, implementing and supporting software, hardware and systems.Job ResponsibilitiesDesign, configuration, development, documentation and testing of technology solutions regarding aWindows server domain and infrastructure to meet business or technology requirements. Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements. Recommendation of technology alternatives. Collaboration with other individuals to ensure proper integration of the new technology solution with the existing technology solutions.Partners with business analysts to translate business requirements to technology solution requirements.Evaluates existing technology solutions and platforms and provides recommendations for improving technology performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of needed modifications.Creates process flowcharts, diagrams, drawings and other related documentation.Creates technical workflows using different modeling techniques.Ensures that the design and technology solution implementation meet security and QA standards.Suggests fixes to issues by doing a thorough analysis of root cause and impact of any defect(s).Creates technology solutions based on a disciplined process.Works on tasks that require skills in multiple technical environments and knowledge of a specific business area.Documents capabilities and any changes to new or existing components and associated test activities and test results.Install, configure, and maintain Windows Server operating systems (2016, 2019, 2022, etc.).Apply security patches, Windows updates, and hotfixes.Write and maintain PowerShell scripts for automation of routine tasks such as deploying server builds, patches, and configurations through automated workflows.Monitor server health, performance, and availability using tools such as Windows Event Viewer, Performance Monitor, or third-party monitoring solutions.Create, manage, and troubleshoot user accounts, groups, and organizational units in Active Directory.Implement and maintain Group Policy Objects (GPOs) for security and configuration management.Manage access permissions and security policies.Manage auditing, logging, and compliance requirements (NERC CIP, SOX, TSA, etc.).Monitor server health, performance, and availability using tools such as Windows Event Viewer, Performance Monitor, or third-party monitoring solutions.Proactively resolve server performance bottlenecks and outages.Job Specific QualificationsBachelor’s degree in computer science or a related discipline i.e. STEM or at least 2 years of experience in Windows Server Administration.Demonstrated leadership capabilities through technology solution ownership and adoption, projects or other work experiences.Participates in analysis of end-user needs and designs.May configure, develop and test low to medium complexity technology solutions to satisfy demand.Gathers information to aid build versus buy analysis for business demand.Partners with business analysts to translate business requirements to technology solution requirements of mostly low complexity technology solutions.Demonstrated track record of implementing technology solutions using structured methodologies such as agile (SCRUM, Kanban etc.) and waterfall.Ability to create both technical and non-technical end-user documentation.Ability to work independently, multi-task effectively with attention to detail.Flexible and willing to accept a change in priorities as necessaryExcellent problem-solving skills and ability to learn new business and technical conceptsStrong oral, written communication, and facilitation skillsStrong leadership, technical teamwork and interpersonal skillsAbility to foster working relationships with the team, IT Management and Client departments, Working knowledge of Transmission, Distribution, Gas Delivery, and NERC CIP specific areas including business process configuration and execution for those assigned domainsCompliance with the Department of Energy's regulation 10 CFR 810 is required.DesiredGraduate degree or MBAExperience with mission critical technology solutionsExcellent teamwork, facilitation, relationship building, and negotiation skills.Demonstrated ability to work independently and multi-task effectively with strong analytical ability, problem solving skills, and attention to detail.Demonstrated effective verbal and written communication and facilitation skills; demonstrated ability to develop business cases and sell network investment concepts and foster working relationships with key stakeholders.Understanding financial principles as they apply to technology investments such as cost to achieve, cost to operate, depreciation, maintenance etc.Experience with scripting and automation with the expectation that the candidate will be an active participant in the emerging automation culture that is present in our organization.Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI. PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call View phone number on click.appcast.io or email View email address on click.appcast.io you need to request a reasonable accommodation to perform the essential functions of the job, email View email address on click.appcast.io. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.ADDITIONAL EEO INFORMATION (Click link below)Know your Rights: Workplace Discrimination is Illegal