Graphic Designer/CSR

Job Description

Job Description

Benefits:

• Flexible schedule
• Paid time off

TampaPrinter.com is a busy, full-service print and sign shop looking for an experienced Graphic Designe/Customer Service Representative (CSR) to join our team. This is an in-person role assisting customers both in-store and over the phone with quotes, orders, and general questions while also creating creating print-ready files for a wide range of products including business cards, brochures, signage, banners and similar items.

Responsibilities:

• Design and prepare artwork for print and wide-format output
• Create mockups and client proofs for approval
• Follow brand guidelines and print specifications
• Communicate directly with customers when needed to finalize designs
• Work collaboratively with our production and sales teams to meet tight deadlines
• Manage multiple projects efficiently while maintaining quality and accuracy
• Greet and assist customers in person, over the phone, and via email
• Provide quotes, take orders, and guide customers through the production process
• Review artwork and ensure jobs are entered accurately into the system
• Communicate with production and design teams to ensure the timely completion of orders
• Maintain a positive, professional attitude in a customer-focused environment

Requirements:

• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign)
• Strong understanding of layout, typography, and print production
• 2+ years of experience in a print or sign shop environment
• Ability to prepare clean, print-ready files with bleeds, crops, and proper resolution
• Excellent time management and organizational skills
• Positive attitude and a willingness to learn new processes
• Strong communication and organizational skills
• Ability to handle multiple projects and prioritize in a fast-paced setting
• Working knowledge of common print products and terminology
• Experience with job ticketing, proof approvals, and general order workflow

Bonus Skills:

• Knowledge of wide-format printers and RIP software
• Familiarity with sign industry materials and specs