Account Manager
Systems Plus, Inc.
Candidates but currently reside in DC, MD, or VA.
Daily Responsibilities:
Deliverables Management
- Ensures all deliverables meet contractual scope, quality standards, timelines, and compliance requirements.
- Coordinates with internal teams (corporate program manager, site leads, technical teams, subcontractors) to track deliverable progress and resolve any risks to quality and timely delivery.
- Maintain detailed task order documentation, including deliverable trackers and status reports.
- Serve as the escalation point for task order-related deliverable issues and proactively implement corrective actions.
- Handling administrative duties, performance evaluations, and resource allocation to ensure business objectives and project mission are met.
Talent Acquisition
- Perform recruiting under guidance of HR to source, identify, attract, and onboard qualified talent aligned with task order requirements.
- Translate contract labor categories, skill requirements, and timelines into actionable staffing plans.
- Support candidate interviews, selection decisions, and onboarding to ensure rapid and effective integration.
- Monitor workforce performance, utilization, and retention in coordination with program and HR teams.
- Identify emerging skill gaps and recommend proactive hiring strategies to support current and future task orders
Relationship Management & Proposal Support
- Build and maintain strong, trusted partner relationships through regular communication and deliverable delivery.
- Capture and respond to client feedback, ensuring concerns are addressed promptly and effectively.
- Assist in integrate and establish presentation for business capture strategy.
- Assist in proposal development, including proposal editing and writing.
Additional Duties:
- Support in the execution of corporate business processes, practices and policies.
- Support in the execution of the Communities of Practice, to include updating the CoP website and drafting and sending event materials
- Participate in corporate activity meetings that are determined to be mandatory by Company President/CEO. These may include Internal Program Review (IPR) meetings, business development meetings, manager training sessions and any other meeting designated as required.
Required Degree:
- Bachelor’s degree in business, management, communications, or related field
Required Experience:
- Experience managing contracts, task orders, or service delivery in a professional services environment.
- Demonstrated ability to coordinate recruiting and staffing efforts tied to contract requirements.
- Strong client-facing communication, relationship-building, and problem-solving skills.
- Excellent organizational skills with the ability to manage multiple priorities simultaneously.
- Proficiency with project tracking, reporting tools, and performance metrics.
- Exceptional written and verbal communication skills, with experience producing government-facing documentation.
- Proficiency with Microsoft Office and collaboration platforms (SharePoint, Teams); familiarity with PM/PPM tools preferred. Proficient in Microsoft (Excel, PowerPoint, Word, Outlook) and Adobe tools.
- Strong communications skills (oral and written)
Required Clearance: Public Trust
Vacancy posted 2 days ago
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