Business Analyst

Responsibilities Conduct training needs assessment by collecting information on end user skillsets. Plan, prepare, and research lessons to provide training sessions for internal subject matter experts. Liaise with subject matter experts regarding instructional design. Partner with internal and external stakeholders regarding iConnect training needs. Identify internal and external training programs to address competency gaps. Organize, develop, or source training programs to meet specific iConnect training needs. Develop iConnect training aids such as manuals, handbooks, and visual aids to map out training plans for new software deployment. Prepare lesson plans, course outlines, schedules, agendas, and assignments. Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching. Apply new technologies to deliver courses and improve the learning experience for users (e.g., distance learning, interactive self-paced courses, blended training). Present iConnect training programs using recognized training techniques and tools. Handle logistics for training activities including venues and equipment. Design and apply assessment tools to measure training effectiveness. Track and report on training outcomes. Provide feedback to program participants and management. Evaluate and make recommendations on training material and methodology. Keep current on training design and methodology. Requirements Valid Driver's License or other efficient means of transportation and willingness to travel to different locations throughout the Region for work purposes. Must have experience with teaching and training. Knowledge of training methodologies. Knowledge of learning management systems. Knowledge of competency assessments. Knowledge of instructional design principles and adult learning theories. Microsoft applications and other required computer software applications. Experience using training development tools and technologies. Ability to work independently. Team player. Coach individuals. Train individuals and large groups of people. Demonstrate skills in leadership and team management. Training program development. Planning and organization. Data gathering and analysis. Problem analysis and problem solving. Judgment. Instruction or training. Presenting and facilitating trainings/meetings. Interpersonal relations. Public speaking. #J-18808-Ljbffr