Incumbent Scheduling Operations Officer

Description

Join VMD Corp (VMD), an Xcelerate Solutions company, a recognized leader in transportation security since 2002, providing advanced screening solutions that leverage the latest technology to protect travelers and safeguard the nation’s critical air infrastructure. *Applications will be accepted through June 30, 2026* VMD is currently seeking applications from existing personnel performing Scheduling Operations Officer duties at San Francisco International Airport (SFO). About the Mission You Will Join: Supporting airport security operations in effort to protect the nation's transportation systems and ensure the safety and security of all individuals within our borders. Your Impact to the Mission: In this Incumbent Scheduling Operations Officer (SOO) opportunity, you will support operational readiness and workforce planning at the San Francisco International Airport. This role is responsible for developing, maintaining, and monitoring staff schedules to ensure appropriate staffing coverage across all screening checkpoints and operational areas. The SOO works closely with operational leadership to maintain compliance with contract requirements, staffing ratios, and certification requirements while ensuring schedules are prepared and distributed in advance to support efficient daily operations. In this role, you will be responsible for:

• Monitor daily staffing coverage to ensure adequate personnel are assigned to all required operational posts
• Coordinate with Supervisors and Staff Duty Officers to address staffing shortages, call-outs, and operational adjustments.
• Develop and publish employee schedules at least two weeks in advance to support operational planning.
• Conduct shift bids every six months in accordance with company and contract requirements.
• Ensure schedules maintain the appropriate balance of certified officers as required for screening operations.
• Track employee certifications and ensure staffing plans account for required qualifications.
• Adjust schedules as needed to accommodate operational demands, training, leave requests, and staffing changes.
• Maintain accurate scheduling records and documentation for compliance and operational performance.
• Support management with workforce planning and staffing analysis as needed.

Experience Needed to Be Successful:

• Previous experience in scheduling, workforce planning, or operations coordination preferred.
• Ability to work in a fast-paced operational environment with shifting priorities.
• Proficient with Microsoft Outlook (E-mail Word Excel and PowerPoint) at the intermediate to expert level. Able to generate reports statistics timelines tables and correspondence.
• Proficient in the use of Microsoft SharePoint and Office 365
• Strong communication skills and ability to coordinate across multiple operational teams.
• Ability to meet requirements for working in a secure airport environment.
• Ability to gather compile review and analyze data.
• Ability to effectively communicate verbally and in writing.

Desired Qualifications and Experience:

• Experience supporting operations within an airport, security, or government contract environment.
• Familiarity with TSA and SPP operational standards.
• Experience managing large workforce schedules.
• Ability to problem-solve moderately complex issues.
• Ability to multitask and possess excellent organizational skills.
• Excellent verbal and written communication skills.

Basic Qualifiers:

• Education Requirement : High School
• Can Additional Years of Experience Substitute for Degree?  Yes
• Preferred Minimum Years of Overall Experience: 2
• Preferred Minimum Years of Specific Experience in Field: 2
• Minimum Clearance to Start:  Public Trust
• Work Status Allowable: US Citizenship

What we offer:  Competitive Compensation:

• The anticipated hourly pay range the Employer reasonably expects to pay for this position is $20.19-$31.25

Benefits for you and your family

• Medical | Dental | Vision
• 401K
• Vacation Leave | Sick Leave
• Flexible Spending
• Life insurance
• Employer Paid Long | Short Term Disability

Travel and Telecommuting:

• Telecommute Option: No
• Relocation: Relocation is not provided.

Working with VMD:

• VMD Corp, a wholly-owned subsidiary of Xcelerate Solutions, is part of the nation’s critical air travel infrastructure. Our Transportation Security Services team helps protect travelers at home and abroad, providing security services at multiple airports across the United States. As a trusted partner to the Department of Defense, Department of Homeland Security, numerous law enforcement and civilian agencies, and the Intelligence Community, VMD and Xcelerate Solutions’ customers are directly responsible for the security and safety of the United States.

Xcelerate Solutions and its subsidiaries are Equal Employment Opportunity/Affirmative Action Employers. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability. Xcelerate Solutions maintains a drug-free workplace.