Case Manager

Pay $50,000 - $65,000 a year Job type Full-time Shift and schedule On call Benefits Pulled from the full job description Health insurance 401(k) matching Paid time off Vision insurance Dental insurance Employee assistance program Full job description Job Summary Under the supervision of the Program Director, the Case Manager’s primary role is to work alongside families in Family Promise’s Shelter, Prevention, and Diversion programs. To help clients acquire gainful employment, maintain savings, and obtain permanent housing, as well as other tools of self-sufficiency. The Case Manager will work alongside the Family Promise and Lunch Break teams and partner agencies in the Monmouth County area to assist and obtain resources for families in our programs. In addition to working with families currently in our program, the Case Manager will serve as a family advocate for alumni of the program. Essential Job Responsibilities With the FP team, maintain an active and ongoing waitlist of potential candidates for programs. Conduct prospective family screenings, intake, interviews, and selection in collaboration with the Program Director and Family Promise team. Ensure family composition data is entered into The Homeless Family Information System (HMIS), and appropriate databases, upon intake and discharge from the shelter program. Maintain statistics and prepare reports regarding the clients that are impacted by our programs Direct applicants and families to other services outside of Family Promise when appropriate. Responsible for dwelling visitations to ensure compliance with the rules of the shelter program. Provide intensive Case Management. Areas of potential assessment may include, but are not limited to: Life coaching, counseling, and mentoring. Monthly progress evaluations to determine eligibility in our programs Budgeting and financial management Budget projections for housing sustainability Family relations and support. Connect and mediate families with appropriate supportive services and housing resources. Refer adult participants to our Life Skills Program and coordinate management of services with the Case Manager and Life Coach. Maintain communication with the Program Director and housing resources in the area to obtain shelter placements. Coordinate services and resources for teens and children in our shelter programs. Create and maintain a list of effective housing resources and develop positive relationships so that these partnerships flourish and we become a preferred provider of their services. Help develop a blueprint for how our services will be delivered for our interim housing model and for the eventual 24 – unit affordable apartment building we plan on building. Help develop a better system and process to help our clients identify and apply for affordable housing as these opportunities become available; ensuring our clients are ready with all the documentation and records they need to apply. Facilitate childcare resources and school enrollment alongside McKinney-Vento Liaisons. Ensure case notes, family files, and statistical records are up-to-date and complete, and placed in the appropriate locations. Responsible for coordinating family transportation and meal delivery based on location. Connect with graduate families for updates and to keep them connected with other Family Promise graduates, as well as provide life counseling and coaching to be resilient and maintain stability. After-hours and weekend work is required on occasion. On-call duties for families in the program, such as communication outside of regular work hours. Other duties as assigned Requirements and Qualifications Bachelor’s degree (or greater) from an accredited college/university preferably in social work or a related field 3+ years of relevant experience in the field of homeless/human services. Experience or knowledge of the challenges associated with homelessness, including mental illness, substance abuse, violence, and isolation. Experience or knowledge of the principles and techniques of “beginning where someone is at,” engaging participants, establishing rapport, and building relationships. Experience or knowledge of the principles and techniques of advising participants regarding personal, economic, emotional, and social problems. Experience or knowledge utilizing trauma-informed care and de-escalation techniques. Knowledge of community resources available to the participants. Knowledge or the ability to learn principles and techniques of preparing narrative reports. Knowledge of the local community of Monmouth County is a plus. Strong organizational and time management skills, and the ability to multitask, prioritize, and accomplish assigned tasks timely. Ability to positively interact with individuals while demonstrating sensitivity to socio-cultural diversity. Ability to maintain appropriate and professional boundaries. Adept with technology with specific expertise with Microsoft Office Suite (Word, Excel), Google Suite, social media and artificial intelligence. Excellent presentation, negotiation and financial management skills are required. Ability to represent Lunch Break, Family Promise and our clients in a compelling and professional manner. A valid driver’s license and reliable transportation. Physical Demands, Environmental Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disability to perform the essential job functions. Employees are required to: walk and climb stairs; reach with hands and arms; be mobile by moving from place to place; carry and lift up to 25 lbs.; bend, stoop, or kneel. Employees will be subjected to outside environmental conditions while conducting various levels of outreach to homeless neighbors. In addition to working in a typical office environment, the Case Manager may be required to work in areas inhabited by homeless persons, including working in unsuitable environments and dealing with challenged individuals. Pay: $50,000.00 - $65,000.00 per year Benefits 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance Application Question(s) How many years of managing homeless issues and community resource do you have? Education Bachelor's (Required) Experience Case Management: 3 years (Required) Language Spanish (Preferred) Ability to Commute Oceanport, NJ 07757 (Required) Work Location: In person #J-18808-Ljbffr Lunch Break