Case Manager

Job Summary

The Mental Health Association of Monmouth County seeks a full-time Case Manager for its Housing Supports Program. The Case Manager is responsible for the overall case management of Managed Care Organizations (MCOs) members seeking housing security. The Case Manager ensures individuals and families achieve permanent housing stability and improves their overall quality of life, reducing reliance on emergency or temporary housing solutions.

The Housing Supports Program Case Manager reports to the Housing Supports Program Manager.

What You Will Do

• Provide overall case management to individuals seeking housing stability and serving as a liaison with service providers.
• Conduct comprehensive needs assessments to identify housing barriers.
• Develop and implement individualized housing stabilization and crisis plans to support housing acquisition and long-term stability.
• Assist individuals in identifying, applying for, securing, and maintaining appropriate housing.
• Collaborate with coordinated entry systems, landlords, housing providers, and community partners to obtain and sustain housing opportunities.
• Connect individuals to community resources, including employment programs, financial assistance, healthcare, food, clothing, and transportation.
• Educate individuals on tenant rights and responsibilities, budgeting, conflict resolution, and life skills needed for housing stability; advocate to ensure fair treatment and access to services.
• Maintain accurate case records, attend supervision and staff meetings, and represent the agency at community events as needed.

Required Qualifications & Skills

• Two years of related experience.
• Recognize clinical crises requiring emergency intervention.
• Cultural sensitivity and effective engagement with diverse populations.
• Effective verbal and written communication.
• Valid driver's license.

Preferred Qualifications & Skills

• Lived experience.

Education

• Associate's degree in social work or a related human services field.
• Additional experience may be considered in lieu of formal education.

Benefits

• Medical, dental, and vision insurance offered, with prescription drug coverage.
• Paid time off, including 14 vacation days, 9 sick days, 3 personal days, and holidays.
• 401(k) plan.
• Life insurance coverage.

Additional Information

• This full-time position is primarily field based with services delivered in the community. Travel required.
• Work schedule is Monday through Friday, 9:00am - 5:00pm.

The Mental Health Association of Monmouth County is an Equal Opportunity Employer and provides equal employment opportunities to all applicants and employees without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.

About Housing Supports Program

The Housing Supports Program helps individuals and families enrolled in NJ Managed Care Organizations through NJ FamilyCare secure and maintain safe, stable housing. Using a person-centered and trauma-informed approach, the program provides assistance with housing searches, applications, and tenancy-sustaining supports.

About Mental Health Association of Monmouth County

Established in 1950, the Mental Health Association of Monmouth County has been at the forefront of building a meaningful, community-based system of mental health care focused on eliminating social barriers and reducing stigma and discrimination. Through more than 15 free programs and services, we create healthy communities for the future.

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