Information Technology Support Technician
$55k - $65kTech Army, LLC
Overview The client seeks a motivated and talented technical support individual to provide Tier‑1 technical support assistance to its users, particularly for accounts, access, and other class‑A support matters. The individual will be a member of the CELS Research Computing teams and will help users efficiently use our IT services and computer resources. Responsibilities Assist users with account signup, renewal, and reactivation for access to resources. Provide technical support for macOS and Windows operating system use. Maintain macOS computer record enrollment in Apple Business Manager and JAMF Pro. Provide access to projects, groups, mailing lists, and Slack. Debug multi‑factor authentication setup issues. Improve existing helpdesk service processes where applicable. Act as tier‑1 point of contact, reviewing tickets and triaging queries to appropriate SME groups. Create documentation such as getting‑started guides for accounts, project access, and IT service usage. Onboard new users at the facility/directorate. Assist user communication as appropriate. Update and track customer‑reported issues from submission to resolution. Fulfill IT service catalog requests from customers. Qualifications At least 2 years of experience in a technical support role (Tier 1 or Tier 2). Bachelor’s degree in Computer Science, Information Technology, or a related field. Excellent interpersonal and teamwork skills. Strong verbal and written communication abilities. Strong testing and troubleshooting skills to identify process bottlenecks. Hands‑on knowledge of ticketing software such as ServiceNow. Some experience in UNIX/Linux environments. Some knowledge of shell scripting or other coding experience. Salary & Benefits Annual Salary: $55,000 – $65,000 Benefits include: 10 national holidays, 2 weeks PTO (10 days), 1 week sick leave (5 days), $5/hr Health & Welfare stipend, Short‑Term and Long‑Term Disability, Group Life Insurance, Accidental Death & Dismemberment coverage. Employment Details Duration: 6‑month contract with option for renewal in 6‑month increments. Employment Type: Contract (W2). Seniority Level: Associate. Job Function: Information Technology. Industry: IT Services and IT Consulting. #J-18808-Ljbffr Tech Army, LLC
$14 - $19 per hour
...medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance... ...all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes...SuggestedHourly payLocal areaImmediate startFlexible hoursShift workNight shiftWeekend workDave & Buster
Orland Park, IL2 days ago$64k - $96k
...Position Summary Provide application support to end-users across the business for computer hardware, software, other technology equipment, and business-related applications... ...and Experience: Bachelor's degree in Information Technology or related field or equivalent...SuggestedWork experience placementWork at officeHeniff Transportation Systems
Oak Brook, IL5 days ago$80k - $100k
...services, etc. We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics... ..., basic inspections, and simple maintenance work. Support data collection and documentation, and assist in optimizing warehouse...SuggestedYQN
Romeoville, IL4 days ago- ...We are looking for a IT Support Technician to assist employees with everyday technology needs across clinical and administrative departments. This role supports... ...confidentiality of patient, employee, and company information in accordance with HIPAA and internal security...SuggestedWork at officeRemote work
Revel Healthcare
Naperville, IL48 minutes ago - ...Immediate Opportunity for: Electronic Game Support / Maintenance Technician Game Technician position is... ...the functionality of our unique game technology. Our Game Technicians are... ...family status, citizenship, genetic information, and veteran status) in its application...SuggestedImmediate startShift workNight shiftWeekend work
Hirebridge
Oak Brook, IL2 days ago $18 per hour
Stenograph LLC in Downers Grove, Illinois is seeking a Technical Support Representative to provide timely, professional support by phone, email, and text for our software and hardware products used by court reporters and transcriptionists. The role emphasizes customer service...Hourly payWork at officeRemote workStenograph
Downers Grove, IL18 hours ago- ...career growth and will help you get the support you need to expand your possibilities.... ...hardware computer problems, and identifies technology needs that will improve business... ...graphs. Ability to effectively present information and respond to questions from groups of...Work at officeLocal areaRemote workNight shift
ViziRecruiter
Joliet, IL3 days ago - ...best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating... ...team members. Be trusted with sensitive or confidential information, keeping with Apple’s core values. Be curious and open to...Local areaRelocationNight shift
Apple
Orland Park, IL4 days ago $34.32k - $90k
...Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/... ...balances (e.g., funds due and margin debit) Enter profile information or pre-fill account documentation on client accounts and/or...Temporary workWork at officeLocal areaMorgan Stanley
Orland Park, IL18 hours ago$23 - $30.59 per hour
...their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also... ...other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning...Local areaRelocationNight shift$25 - $28 per hour
...an Employee Assistance Program. Position Summary We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be responsible for providing technical support to end-users, resolving IT...Full timeTemporary workLocal areaRemote work$25 - $30 per hour
...on Food & Beverage proprietary equipment. Provide live phone support to field representatives on standard equipment and e-catalog products... ...marketers, R&D, and commercialization teams in assigned technology areas. Support team vision, goals, and metrics Compensation:...Hourly payContract workWork at office$70k - $100k
Responsibilities The Sentinel Support Analyst will be responsible for supporting, administering, troubleshooting, repairing, and escalating customer issues across a wide line of technologies all with a security focus. This position can work remote within the United States...Temporary workRemote workFlexible hours- ...(Greater Chicago Area - flexible work options) Schedule: Must be available Tuesday - Saturday, and holidays. Job Description The Support role draws on a broad skill set to meet and exceed daily challenges. Key responsibilities include resolving daily tickets and tasks...Full timeImmediate startFlexible hours
$27 - $34 per hour
...currently seeking a Onsite End-User Support and Backup Technician - Lisle, IL to join our team in Lisle... ...DATA is a $30 billion business and technology services leader, serving 75% of the... ...will never ask for payment or banking information and will only use @nttdata.com, @...Temporary workWork at officeRemote workFlexible hoursNight shift- ...Description We are looking for a dependable Help Desk/Desktop Support Analyst to provide onsite technical support at our Illinois... ...opportunity is well suited for someone who enjoys solving day-to-day technology issues, supporting a wide range of users, and taking ownership...Contract workWork at officeLocal area
$90k - $132k
...Technical Support Engineer Tonawanda, NY, or Burr Ridge, IL, United States | req31094 Responsibilities You will troubleshoot plant operational issues and deliver timely, effective technical solutions to maintain safe and consistent production You will identify and lead...Linde Corporate
Burr Ridge, IL2 days ago- ...products from the backroom to the sales floor. Set up and maintain displays and promotional signage. Reset product sections and support store remodels. Front-face products and ensure shelves look their best. Use your smartphone to report tasks and upload photos...
- ...Illinois. With over 25 years of relevant experience in the Information Technology industry, Alert IT Solutions, Inc. has built enduring relationships... ...us on Job Title: Tier 1 Help Desk / Application Support Specialist Location: Alert IT Solutions Inc. 6900 Main...Contract work
$17.64 - $26.49 per hour
...Operations Technical Specialist supports the operational readiness of... ...Coordinators (DOCs), Technology Implementation Analysts (TIAs... ...issues requiring certified technicians and notify the District Operations... ...outside of work. Pay Range Information The pay range for this...Minimum wageTemporary workPart timeSeasonal workWork at officeLocal areaRelocationFlexible hoursH&R Block
Naperville, IL5 days ago$23 per hour
...Paid Time Off and 6% 401K match! Job Summary The R&D Lab Support Technician plays a critical role in maintaining an “always-ready” research... ...Associate’s Degree or Technical Certification Laboratory Technology, Food Science, Chemistry, or related field...Hourly payPart timeWork at officeFlexible hours- ...Parental leave Job description: Event Setup Crew (AV Support) Job Summary We are hiring reliable, customer-service oriented... ...clean and safe work areas Follow direction from lead technicians and communicate professionally on-site Help maintain organization...Flexible hoursAfternoon shift
$67k - $69k
Technical Sales Specialist Are you the kind of Technical Sales Specialist who can take complex scientific concepts and translate them into clear, actionable solutions for clients? Do you enjoy being the bridge between laboratory science and real-world applications, ...- ...connectivity, wireless access, VPN, Microsoft Office, VoIP phones, network printers, and remote desktop. CompTIA A+ Certification or MCSA is a plus. Additional Information Skills: Windows, Apple, Desktop, Laptop, LAN, WAN, VOIP, OFFICE 365 #J-18808-Ljbffr Sonoma ConsultingFull timeWork at officeRemote work
- ...Job Description Position Summary The Remote Service & Support Technician provides both remote and onsite technical support throughout... ...support, infrastructure, networking, equipment installation, and technology lifecycle management. The successful candidate will travel...Remote jobRelocation
$30 - $50 per hour
...and equipment •Travel up to 50% throughout North America to support field operations. •Perform field measurements to gather data... ...outlined by federal, state, or local laws. BE participates in E-Verify. For additional information regarding E-Verify, please go to...Work at officeLocal area$16 - $18 per hour
...Summary *This position requires candidates to be proficient in English and Spanish* Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities Provides support via phone, e-mail and chat...Hourly payFull timeWork at officeLocal areaRemote work$16 - $18 per hour
...Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients. Assists users in troubleshooting Outlook...Hourly payFull timeWork at officeLocal areaRemote work- ...Brainlab revolutionized digital medical technology with the introduction of software for... .... Job Description Provide remote support (phone and screen sharing sessions) for... ...analyze, interpret and digest product information for new Brainlab product releases Meet...Casual workRemote workWorldwide
$16 - $18 per hour
...Job Description Job Description Position Summary TOGA Technology is looking for a Technical Support Analyst to support our retail SMB clients As a Technical Support Analyst, you will provide support to retail customers and business users to make TOGA Technology...Work at officeWeekend workWeekday work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Information Technology Support Technician. Be the first to apply!
