Receptionist

Job Description

Job Description

Rome Health is seeking a Part-Time Receptionist to support our Community Recovery Center, an outpatient clinic serving individuals receiving treatment for substance use disorders.

This position plays an important role in creating a welcoming and supportive experience for patients seeking care.

Key Responsibilities:

• Answer phones and greet patients in a professional, compassionate manner
• Schedule patient appointments
• Assist with transportation coordination for patients
• Maintain filing and basic patient data tracking
• Provide general administrative support to the clinic team

Qualifications:

• High School Diploma or GED required
• Experience in healthcare, behavioral health, or administrative support preferred
• NARCAN certification required upon hire

Ideal Candidate should have the following:

• Strong organizational and communication skills
• Experience with reception or front desk responsibilities
• Ability to maintain strict confidentiality (HIPAA and federal SUD regulations)
• Compassionate and respectful approach to working with individuals in recovery

Join the team at Rome Health and help support patients on their path to recovery.

About Rome Health

Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College. The best care out there. Here.