Operations Coordinator

Knox Threads is a custom apparel and branded merchandise company based in Thousand Oaks, CA. We serve local schools, sports leagues, and corporate clients with in‑house screen printing, embroidery, and DTF decoration. We operate 50+ active online spirit wear stores and work with a growing roster of clients across Ventura and LA County. We're a tight‑knit team that moves fast, takes pride in our work, and loves this industry. What You’ll Do Ecommerce Store Builds Help set up and maintain online spirit wear stores for schools and organizations through our. Proposals & Customer Files Prepare quotes, proposals, and order documentation. Organize and manage customer artwork and production files. Vendor & Partner Coordination Communicate with outsourcing partners and wholesale suppliers. Track orders and follow up to keep jobs on schedule. Production Support Assist with order fulfillment, job packaging, and day‑to‑day shop operations as needed. What We’re Looking For Required Background in a print shop, decorated apparel, or related production environment Computer literate — comfortable with Microsoft Word and Excel Working knowledge of Adobe Photoshop and/or Illustrator (basic file prep and edits) Organized, reliable, and comfortable juggling multiple tasks Good written communication — emailing customers and vendors is part of the job Big Plus Experience in the custom apparel or branded merchandise industry Familiarity with ecommerce platforms or online store management Knowledge of screen printing, embroidery, or DTF decoration processes Bilingual (English/Spanish) is a bonus but not required #J-18808-Ljbffr