Government Renewal Account Manager, Inside Sales (Remote in US EST & CST)

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.

We’re looking for people who:

• Act with urgency, accountability, and purpose

• Deliver high quality work with consistency and pride

• Collaborate effectively and elevate those around them

• Focus on outcomes that drive impact and growth

Job Description:

Pitney Bowes is seeking a Government Renewal Account Manager, Inside Dales Remote in the Eastern and Central Time Zones in the United States in SendTech Solutions Digital Shipping team.

The wage for this position is $21.88 per hour base with $35,000 On ‑ Target Incentive (OTI) available , pursuant to the Pitney Bowes sales incentive plan's terms and conditions. This position is also eligible for incentive-based earnings, bringing the total on‑target earnings (OTE) to approximately $80,500 annually.

This is a remote Sales position. Qualified candidates must reside in the United States. This position can be based in the Central or Eastern time zones.

You must be legally authorized to work in the US. This employer will not sponsor this position for employment visa status now or in the future (ex. H-1B)

Your role as a client-centric sales professional who is forward-thinking and focused on closing the deal. You will have a direct impact on our Annual Recurring Revenue (ARR) goal.

You are a strong sales-focused and forward-thinking individual who can close the sale while providing excellent service within the solutions offered to Pitney Bowes clients. You are committed to championing new ideas, strategies, or concepts to ensure that the business is retained, and the client is satisfied

You will:

• Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling (no cold calling involved)
• Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients
• Work with decision makers to address current needs, resolve issues related to their existing lease agreements, or right size solutions
• Overcome plausible objections by positioning program benefits, features, and the company’s value proposition
• Partner with internal teams to resolve all errors and client escalations
• Identify and implement changes needed to improve performance
• Raise the bar for yourself, your team, and the client

Your background:

• Preferred experience working with Government, Non-Governmental Organization, Non-Profit accounts
• 1+ years of experience executing outbound client calls to consult, assess needs, and recommend appropriate products and services
• Ability to overcome objections effectively to close the sale
• History of consistent and strong follow-up on sales opportunities through phone, fax, and email correspondence to answer questions and provide marketing materials using customized software
• Confidently initiate outbound sales calls
• Mastery of Customer Relationship Management (CRM) tools - i.e. Salesforce, etc., - to effectively plan and document sales activities, document customer information, campaign management, account development, pipeline adds and forecasting

Our Team: SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.

Check out our mail stations: SendPro Series C&P, DI2000 and our newest product/service-Smart Lockers. Machines for automating the insertion of mail into envelopes, opening mail, creating/printing documents, and shredding office documents.

· SendPro MailCenter- Mailing & Shipping Postage Meter

· PitneyShip Cube

· Smart Lockers

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.