Desktop Support Engineer
SISL Global
Overview Desk Side Support encompasses physical assistance required at the end user’s desk to resolve IT-related issues, with duties spanning incident management, hardware/software provisioning, and user-focused technical solutions. Break Fix: IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor coordination for faulty or new hardware requirements IMAC (Install, Move, Add, Change): configuration and installation of equipment for new users, moving equipment within a site, upgrading hardware, and de-installation of software/applications Incident Management for Endpoint Devices (Laptop/Desktop/Mobile) including hardware issues for monitors and printers (best effort basis with OEM coordination) Hands and Feet support for Video Conferencing equipment and rooms; coordinate with resolver teams/OEMs for additional support Coordinate with OEM on hardware/software issues Perform advanced troubleshooting for endpoints (laptops, desktops, kiosks, mobiles/tablets) Deployment and configuration of new hire equipment (manual and/or automated tools) Deploying and troubleshooting Windows-based and Mac-based workstations using Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with other IT groups to meet SLAs and deliver good customer service Explain technical solutions to non-technical users in simple terms Occasional movement of IT gear within a site (less than 4 hours of effort per location per month, e.g., moving a PC between floors) Uplift and reimage of leaver equipment and update of asset management system/CMDB Update of asset management system/CMDB according to Joiner/Mover/Leaver process Seniority level Entry level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Note: Referrals increase your chances of interviewing. Get notified about new Desktop Support Engineer jobs in New York, NY . #J-18808-Ljbffr
- ...We are seeking an End User Services Engineer to join our Information Technology team in... ...highly visible, hands‑on role, you will support traders, executives, and research teams... ...platforms. Experience supporting enterprise desktop environments, user administration,...Suggested
Atlas Search
New York, NY4 days ago - ...Job Description A Level 2 Desktop Support Technician provides advanced technical assistance for complex hardware, software, and network issues that cannot be resolved by the Level 1 support team. This role requires in-depth troubleshooting skills, excellent communication...SuggestedWork at office
Insight Global
Jersey City, NJ2 days ago - ...Desktop Support Engineer Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team. Location(s): New York, NY Job Summary: Seeking an...SuggestedLive in
$26 - $32 per hour
Desktop Support Technician South Shore area of MA 6-month contract to hire Start - ASAP $26-32/hour + W2 About the Role A leading local health insurance organization is hiring a Desktop Support Technician to join its end-user computing team on-site in the South Shore area...SuggestedContract workWork at officeLocal areaImmediate startRemote work- Job Description EUC/Desktop Engineer The Deskside Technician provides on site (and limited remote) technical support to end users, ensuring timely resolution of hardware, software, and connectivity issues. The role focuses on incident resolution, service requests, device...SuggestedWork at officeRemote work
- ...Stefanini North America and APAC is seeking an experienced IT Support professional based in New York. The role requires a minimum of 5 years in desktop support, performing on-site analysis, troubleshooting desktops, and providing high-level customer service. The ideal...
Stefanini North America and APAC
New York, NY4 days ago - Job Description Insight Global is seeking an experienced Desktop Support Engineer to join one of our largest entertainment clients in New York City. This is a fully onsite, face to face support role supporting a large user base of 2,000+ employees in a fast paced, upbeat...
- 4-7 years of experience in Desktop Support Engineer. 4-7 years of experience in Desktop Management - Infrastructure Services (IS) Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required. Application...Local areaImmediate startRemote work
MDAEdge
New York, NY2 days ago - Canonical Ltd is seeking a Linux Engineer/Administrator passionate about customer success and technology. This home-based position involves providing exceptional technical support for Ubuntu and open source products. You will ensure high customer satisfaction and collaborate...Remote jobWork from home
- This role will be providing Level 3 deskside/onsite support to C-Level executives and other employees in NYC office of a major financial firm. Skills: Experience with all Conferencing Technologies (telephony/video-calls/content sharing) Experience supporting executives...Local area
- A technology solutions provider in Pennsylvania is seeking a strong IT support professional to monitor incident queues, assist customers, and ensure all support tickets are updated. The ideal candidate has significant experience deploying and maintaining PC images in a...Contract work
$65k
A leading life sciences firm in New York is seeking a Desktop Support Specialist to provide exceptional support for hardware and software issues. This role demands strong troubleshooting skills and a customer-focused mindset. Responsibilities include supporting Microsoft...- MDAEdge is hiring a Desktop Support Engineer in New York, NY. This role requires 4-7 years of experience in desktop support, managing infrastructure services, and providing technical assistance to end users. Responsibilities include coordinating application support, managing...
$30 - $40 per hour
...We are hiring an IT Desktop Support Technician to provide L1 and L2 support for a major oil and gas customer with Rock Springs, WY location... ...Overview We are looking to hire a skilled IT Desktop Support Engineer to join an established team, that supports one of our major...Hourly payPermanent employmentFor contractorsWork at officeLocal areaRemote workprosource.it- Americas
New York, NY1 day ago- ...general supervision, the Technician provides frontline technical support by troubleshooting and resolving a wide range of software, hardware, and network-related issues. Supported hardware includes desktops, laptops, printers, scanners, and mobile devices. The role...Permanent employmentFull timeWork at officeRemote work
Law Department
New York, NY3 days ago - Marchon Partners seeks a Desktop Support Technician for a 6-month contract in Kentucky. You will provide Level 2 support for desktops and laptops, focusing on delivering exceptional customer service in a high-volume environment. The ideal candidate has over 5 years of desktop...Contract workWork at office
$30 - $40 per hour
Prosource.it- Americas is hiring an IT Desktop Support Technician based in Rock Springs, WY. This role focuses on L1 and L2 support for a major oil and gas customer, with responsibilities including troubleshooting IT incidents and maintaining documentation. The position...Hourly payContract workFor contractors$150k
Desktop Support Engineer - Elite Quant Fund - New York - Up to $150,000 Starting base + Exceptional benefits/bonus package Desktop Support Engineer - Elite Quant Fund - New York - Up to $150,000 Starting base + Exceptional benefits/bonus package Get AI-powered advice on...Full timeWork at officeRemote work$170k - $180k
...Senior Desktop Engineer page is loaded## Senior Desktop Engineerlocations: New Yorktime type: Full timeposted on: Posted Yesterdayjob requisition... ...Engineer will be heavily client focused leading Level 3 support, administration, and engineering of desktop systems and end-...Remote workDavis Polk
New York, NY5 days ago- ...A leading IT support company is seeking a qualified Desktop Engineer for their 3rd shift team. This role involves troubleshooting computer issues and providing support to customers via phone, email, and remote tools. The position requires at least 7 months of experience...Remote workNight shift
STI
New York, NY1 day ago - Job Description We are searching for Desktop Support Technicians to support our client, a major hospital system in Middletown NY. You will help install, upgrade, and troubleshoot all hardware and software for the installed client base. To succeed in this position, you will...Work at officeRemote work
- Description Of Duties Inventory and organize IT equipment Unbox and prepare desktops, laptops, monitors, and accessories Apply Windows 11 OS image using SCCM and Intune Install software in Windows 11 environment Update asset records in ServiceNow Deploying assets...
- ...high-quality managed IT services, network support, and cybersecurity services to firms... ...Complex issues will be escalated to senior engineers as needed, ensuring seamless service and... .... Perform troubleshooting analysis of desktop applications, servers and network components...Work experience placementWork at office
$30 - $40 per hour
Desktop Support Technician Summary We are seeking a highly motivated and customer-focused Desktop Support Technician to provide high-quality technical support to end users in a fast-paced, in-person environment. The ideal candidate is personable, proactive, and confident...Hourly payContract workWork at officeRemote work$45k - $60k
Help desk, remote and on‑site desktop support. Windows + Mac. Great entry point for IT career growth. About InterDataLink We are a NYC‑based... ...‑sized businesses across the NY/NJ metro since 2009. We hire engineers and technicians who care about the work, communicate clearly,...Work at officeRemote workFlexible hours- ...Infrastructure & Proxy Management: Direct experience implementing and troubleshooting proxy rotation (residential/datacenter) to support high-volume data scraping and nationwide API aggregation. Modern Full-Stack Expertise: Proficiency in the Vite + React + Tailwind...Part timeRemote workFlexible hours
- ...The NYC Department of Finance is seeking a Computer Specialist (Software) to provide desktop support services across various locations in NYC. Candidates should possess a baccalaureate degree in computer science and substantial experience in software development and customer...Remote work2 days per week
NYC Department of Buildings
New York, NY4 days ago - ...A leading technology services provider is seeking a Dynamic PC Support specialist in New York City. The role involves troubleshooting and repairing clients' desktop and laptop products, ensuring timely and accurate customer support. Ideal candidates will have a technical...
Worldwide TechServices
New York, NY5 days ago $19 per hour
...Back to Life (Job Duties): Inspect and evaluate incoming desktops, laptops, printers, and server equipment for condition and... ...and system configurations in an inventory tracking system Support technology lifecycle management efforts by extending the usability...Hourly payWeekly payFor contractorsLocal areaImmediate startMonday to FridayDay shiftStaffmark Group
Brooklyn, NY4 days ago- ...Job Description Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users,...Work experience placementWork at officeRemote work
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