Desktop Support Engineer
SISL Global
Overview Desk Side Support encompasses physical assistance required at the end user’s desk to resolve IT-related issues, with duties spanning incident management, hardware/software provisioning, and user-focused technical solutions. Break Fix: IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor coordination for faulty or new hardware requirements IMAC (Install, Move, Add, Change): configuration and installation of equipment for new users, moving equipment within a site, upgrading hardware, and de-installation of software/applications Incident Management for Endpoint Devices (Laptop/Desktop/Mobile) including hardware issues for monitors and printers (best effort basis with OEM coordination) Hands and Feet support for Video Conferencing equipment and rooms; coordinate with resolver teams/OEMs for additional support Coordinate with OEM on hardware/software issues Perform advanced troubleshooting for endpoints (laptops, desktops, kiosks, mobiles/tablets) Deployment and configuration of new hire equipment (manual and/or automated tools) Deploying and troubleshooting Windows-based and Mac-based workstations using Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with other IT groups to meet SLAs and deliver good customer service Explain technical solutions to non-technical users in simple terms Occasional movement of IT gear within a site (less than 4 hours of effort per location per month, e.g., moving a PC between floors) Uplift and reimage of leaver equipment and update of asset management system/CMDB Update of asset management system/CMDB according to Joiner/Mover/Leaver process Seniority level Entry level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting Note: Referrals increase your chances of interviewing. Get notified about new Desktop Support Engineer jobs in New York, NY . #J-18808-Ljbffr
- Position:Desktop Support Engineer II (Slack)Location: New York, New York (Remote)Duration: ContractJob ID: 178228Job Overview: We are seeking a skilled and detail-oriented Desktop Support Engineer II to join our team. This role involves providing technical support, reviewing...SuggestedFull timeRemote work
- ...Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.Job Title: Desktop Support EngineerLocation(s): New York, NYJob Summary Seeking an experienced A/V Technician to provide high-quality audio-visual support...SuggestedLive in
- ...Technologies is a Global IT Services partner supporting medium- to large-scale enterprises.... ...to end-users within the organisation’s desktop computing environment in a timely and accurate... ...and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support...SuggestedContract workPart timeFor contractorsImmediate start
- ...Desktop SupportBased in New York, NY (Onsite) location for a Full-time position.Job DescriptionStrong... ...Provide incident and request management support to all end user devices. E.g. Desktop,... ...in the design, architect and engineering of software deployments/installation process...SuggestedFull timeRemote workWork visa
- ...Information Technology Division. The candidate will join a team of Engineers who supports 750+ users in nine (9) locations. This position encompasses... ...to security best practices Troubleshoot and research desktop PC, laptop, laptop hardware, and network related issues...SuggestedPermanent employmentFull timeWork at office
$100k - $150k
...with a strong and established presence across crypto and digital assets. As the firm continues to grow, they are seeking a Desktop Support Engineer to provide hands-on support across core IT infrastructure, end-user technology, identity and access management, networking...Work at office- ...will also work cross-functionally with teams across our Customer Experience and Platform departments, providing valuable feedback and support to our partners across Slack.What You Will Be Doing:Conduct thoughtful, comprehensive technical and user experience reviews of apps...Contract work
$200k
...ownership, direct exposure to the business, and the autonomy to deliver without layers of bureaucracy. You’ll own projects end to end, supporting a high-performance Windows environment across Azure and AVD, automating with Python and PowerShell, and troubleshooting across...- ...Richmond University Medical Center is seeking a Desktop Analyst to join our IT team in New York. You will deliver desktop and network support, install and configure operating systems, manage accounts, and resolve user issues to keep operations running smoothly. Ideal candidates...Casual work
$20.5 per hour
Desktop Technician Location: Albuquerque, NM Onsite Duration: 1 year possible extension, Conversion to direct TBD Pay: $20.50 hr Responsibilities Provide exceptional IT support (Incident and IMAC) to internal customers ensuring a high level of customer satisfaction...Work at officeRemote work- Overview The Senior Technician, Desktop Support is a key member of the IT Support Team, based in the New York City office. This role provides direct, high-touch technical support to employees across New York, San Francisco, and remote locations. The position operates on...Work at officeRemote workMonday to FridayWeekend work
$100k - $118k
...workstations/laptops, fixing computers/systems issues, building and supporting VDI machines, and maintenance support. Responsible for supporting day to day operations on the service desk, desktop and engineering support including banking, financial trading, and IT Systems....Full timeWork at office- ...We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment... ...SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop , and related platforms Build trusted relationships with...Remote work
- Senior White Glove Desktop Support Overview The Senior White Glove Desktop Support role ensures seamless technical operations for a dynamic organization. Provide high-touch support to executives and staff, ensuring optimal technology performance. Collaborate with IT...Work at officeRemote workWeekend work
$65k
A leading life sciences firm in New York is seeking a Desktop Support Specialist to provide exceptional support for hardware and software issues. This role demands strong troubleshooting skills and a customer-focused mindset. Responsibilities include supporting Microsoft...- LincolnIT is looking for a full-time Level I/II Desktop Support Engineer in New York, NY. You will provide phone and onsite support, troubleshoot issues across PC and Mac systems, and conduct software installations and updates. The ideal candidate has 2-3 years of experience...Full time
- This role will be providing Level 3 deskside/onsite support to C-Level executives and other employees in NYC office of a major financial firm. Skills: Experience with all Conferencing Technologies (telephony/video-calls/content sharing) Experience supporting executives...Local area
- ...Examiner is seeking qualified candidates to join their Information Security Unit in the Information Technology Division. The role supports a 750+ user environment across nine locations and involves security analysis, implementation, troubleshooting, and maintenance of...Work at office
- The New York Compensation Insurance Rating Board is seeking a Network Tech to support the development and maintenance of network servers and provide technical support for end-users. The ideal candidate will have over 3 years of experience in network maintenance, including...Remote work
$24.5 per hour
...match ~30% merchandise discount Responsibilities Desktop Support Level 2 provides advanced technical support and... ...granting access to certain key systems Assisting desktop engineering analyst when necessary Ensuring the ticket incidents and...Hourly payWork at officeLocal areaFlexible hours$70k - $80k
...Desktop Support TechnicianLocation: New York, NY Compensation: $70,000 - $80,000 per year Schedule: Monday through Friday, 8-hour day shift Work Location: In personJob SummaryWe are seeking a Desktop Support Technician to provide technical support and assistance to end...Work at officeMonday to FridayShift workDay shift- ...Job Overview We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with PC, Mac and printer break/fix. Responsibilities Provide phone support and on-site remediation for workstation issues Troubleshooting...Full time
$45k - $60k
...Help desk, remote and on‑site desktop support. Windows + Mac. Great entry point for IT career growth. About InterDataLink We are a NYC‑based... ...‑sized businesses across the NY/NJ metro since 2009. We hire engineers and technicians who care about the work, communicate clearly,...Work at officeRemote workFlexible hours- ...Desktop Support Technician Level 2At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional's Source", B&H is recognized...Local areaWorldwide
- ...Job Title: L1 Desktop Support Job Location : 52 Broadway 11th Floor New York, NY 10004 Pay : Duration : 6 month contract-to-... ...or scalability of system architecture. Collaborate with engineers or software developers to select appropriate design solutions...Long term contractContract workTemporary work
$18 - $20 per hour
...ABBTECH Professional Resources, Inc. in New York, NY is seeking 8–10 Computer Technicians for a short‑term project. You will support installation monitoring, complete required background checks and pass a drug test if applicable. Pay is $18–$20 per hour, with a 3–4 week...Hourly payContract workTemporary work$150k - $180k
...retirement plans and health and wellness initiatives designed to support your personal and professional wellbeing. We welcome... ...are seeking a highly skilled and motivated Senior Desktop and Endpoint Engineer to join our team. The primary responsibility of this role...- ...cybersecurity, and business restructuring.Ropes & Gray is an equal opportunity employer. Overview The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and...
- ...inquiries regarding the following opportunity, please contact our Talent Specialist, Meghna at (***) ***-****. Title: IT Desktop Support Technician Location: Canton,NY Duration: 12 Months with possibility of extension based on demand. Schedule:Monday...Remote workMonday to Friday
- ...computer hardware and software Replace hardware components in desktops and laptops. Set up new routers and network devices for home use... ...for clients and accept payments. Provide telephone and remote support to users. Assist senior tech staff with on-site support and technical...Work at officeRemote work
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