Maintenance Technician II

Description GK Management Co., Inc is a diversified real estate development and management group of companies and partnerships. Its focus is to expand its portfolio of proven and well‑located properties including multi‑family, industrial, retail, commercial, for‑sale and congregate care through acquisition and development while providing stable cash flow to its partners and outside investors. Position Information Salary Range: $24 - $26 hourly (DOE) Work Schedule: Sunday – Thursday (8:30 am–5:30 pm) Apartment Unit: This position does not come with a comped apartment unit Non‑Exempt Job Summary Under the supervision of the Maintenance Manager, the Maintenance Technician II is responsible for assisting and maintaining the overall appearance and maintenance needs of the community. Responsibilities include curb appeal, coordinating make‑readies and move‑in/move‑out schedules, performing general maintenance repairs, conducting preventative maintenance and overseeing construction/rehabilitation needs of the apartment community. The selected candidate will collaborate with the Maintenance Manager for the overall property in order to assist the leasing staff in achieving overall occupancy goals and resident retention by providing a quality living experience for the residents. Essential Functions Assist with the daily activities of the property’s maintenance team and apply GK policies and procedures to all maintenance operations of the community. Ensure all work is completed according to GK standards. Collaborate with the Maintenance Manager to coordinate the move‑in schedule and ensure the timeliness and effective completion of all repairs in preparation for new residents. Unit turns must be completed in 5 days. Manage open service requests through Onesite. Work orders must be completed in 24‑48 hours. Communicate with the Maintenance Manager regarding the status of work and any potential issues, reporting anything that may be a potential liability. Comply with GK’s key‑control policy by ensuring all keys are secured and none are taken home without authorization. Deliver outstanding customer service to all residents. Maintain an up‑to‑date supply inventory of all equipment, tools, and supplies for the property. Maintain a clean and attractive environment around the leasing office, clubhouse, pool, laundry rooms, mailrooms, and all common areas. Pick up trash in all public areas, including driveways, parking lots, curbs, trash receptacle areas, exterior hallways, breezeways, laundry rooms, and mailrooms. Ensure policies, procedures, safety and compliance expectations are met. Schedule, monitor and conduct preventative maintenance on various equipment, electrical and plumbing systems, HVAC, swimming pool(s), carpentry, dry‑wall, exterior structural and appliances. Work with Maintenance Manager to complete monthly and annual inspections on time. Comply with GK Management career apparel requirements. Report any inoperable vehicles, leaks, mold, injuries, criminal activity and submit incident reports immediately. Participate in safety meetings and perform all work duties safely and efficiently, in accordance with company safety policies. Respond promptly to resident complaints, concerns and requests. Maintain a flexible schedule to include weekends, evenings and holidays. Other Responsibilities Walk the property several times a day, pick up new debris and pet waste, and ensure pet stations are stocked and emptied at all times. Maintain the property’s flowerbeds, plants, and grass area; perform routine pool maintenance and cleaning. Maintain clean doors and light fixtures throughout the property, as directed. Conduct monthly lighting inspections and replace lights where needed. Keep work areas, maintenance shops, storage areas, equipment clean and well‑organized. Perform common‑area painting. Present a professional, efficient attitude to ensure resident satisfaction while working within company guidelines. Perform other duties as assigned. Materials and Equipment This role routinely uses stepstools, ladders, power tools, hammers, drills, saws and basic hand tools. Hand carts are used to transport supplies. Work aids include electrical, plumbing, maintenance and cleaning supplies; paint, paint thinner, caulking, tile and concrete. Standard office equipment such as computers, smartphones, photocopiers, filing cabinets and other presentation materials are also used. Knowledge, Skills and Abilities Ability to interact effectively with management, co‑workers, visitors and residents. Superior customer service skills. Strong attention to detail, organizational, time‑management and problem‑solving skills. Ability to work independently. Ability to work weekends, respond to after‑hour emergencies as needed; a valid driver’s license and reliable transportation are required. English language proficiency in reading, speaking and writing. Intermediate computer knowledge. Ability to perform professional‑level maintenance services. Knowledge of and ability to use simple tools and equipment. Understanding of budgets and the ability to maintain expenses within budget. Minimum Qualifications Required 2 + years of experience in maintenance or a related industry. Previous multifamily property experience is highly preferred. Ability to work under pressure, organize and prioritize responsibilities. Customer‑service orientation with the ability to work with residents, vendors, management and co‑workers. Excellent verbal and written communication skills. Knowledge of Fair Housing and OSHA regulations. Previous experience with work‑order management software and MS Office products (Excel, Word, Outlook) is highly preferred. Physical Requirements The employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and/or move items over 60 pounds with assistance. Specific vision requirements include close, distance, color, peripheral and depth vision and the ability to adjust focus. Working Conditions The majority of the workday is spent indoors performing repairs inside apartments and computer‑related work. Exposure to seasonal temperatures occurs during summer and winter months. The employee may be exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. #J-18808-Ljbffr