Operations Manager / Logistics Manager

Job Description

Job Description

MAVIG USA - Operations & Logistics Manager

Medical Equipment Distribution – Rochester, NY

Location: Rochester, NY
Schedule: Full-Time | Monday–Friday | 8:30 AM – 4:30 PM
Salary Range: $70,000 – $72,000 (depending on experience)

About the Role

MAVIG is seeking a hands-on Operations & Logistics Manager to oversee the daily operations of our U.S. office and warehouse in Rochester, NY. This role leads a small operations team while ensuring efficient inventory management, order processing, and shipping logistics supporting major healthcare OEM customers across the United States.

This is a small-team leadership role with operational autonomy , ideal for someone who enjoys both operational oversight and direct involvement in logistics and warehouse operations.

Key Responsibilities

Operations Leadership

• Manage daily operations of the MAVIG U.S. office and warehouse.
• Supervise and support operations staff responsible for shipping and order processing (1 Shipping Coordinator and 2 Order Processing staff).
• Oversee inventory control, order generation, pricing coordination, and document management.
• Generate operational reports and manage workflow using the MAVIG Business Express ERP system .

OEM & Customer Order Coordination

• Support order fulfillment for major healthcare OEM partners including:
• • GE Healthcare
  • Philips Healthcare
  • Siemens Healthineers
• Utilize OEM ordering portals to retrieve purchase orders, update shipping information, and enter invoice data.
• Serve as an operational contact for customer shipment tracking and order status inquiries.

Logistics & Warehouse Management

• Oversee daily warehouse activities including receiving, staging, packing, and shipping equipment.
• Assist with warehouse tasks when needed, including:
• • Forklift and pallet jack operation
  • Unloading tractor trailers
  • Staging equipment for outbound shipment
  • Creating shipping labels and Bills of Lading (BOL)
  • Reviewing shipping and billing documentation for accuracy

Operational Support & Process Improvement

• Monitor aging invoices and assist with follow-up on customer payments beyond 60 days.
• Identify opportunities to improve operational efficiency and workflow.
• Maintain strict confidentiality of MAVIG product information, documentation, and technical drawings.
• Ensure adherence to company policies including internet and social media guidelines.
• Support additional operational initiatives as requested by management.

Qualifications

• Experience in operations, logistics, supply chain, or warehouse management
• Experience with ERP or inventory management systems
• Strong organizational, communication, and problem-solving skills
• Ability to manage both administrative operations and hands-on logistics tasks
• Experience in medical equipment distribution, healthcare supply chain, or industrial logistics is a plus
• Ability to lift up to 40 lbs. unassisted

Benefits

• Medical & Dental Insurance
• Profit Sharing Program
  Employer funded after one full calendar year of service (5-year vesting)
• 401(k) Retirement Plan – Employee funded
• Paid Time Off (PTO)
• • 5 PTO days after first 6 months
  • 5 additional PTO days after 1-year anniversary
  • 1 additional day accrued each year (maximum of 15 days)
  • PTO may be taken in 1⁄2-day increments (4 hours)

Why Join MAVIG

• Work with global leaders in medical imaging technology
• Support operations serving major healthcare manufacturers
• Stable and growing company with long-term career potential
• Collaborative environment with operational ownership and decision-making authority

TI-BA Enterprises, Inc., is the exclusive North American distributor for MAVIG GmbH. TI-BA maintains a full-line inventory of all standard MAVIG ceiling suspension, lighting, lead protective barriers and table apron products in its Rochester, NY warehouse. Stocked items can be shipped within 24-48 hours of placing your order. TI-BA’s dedicated MAVIG representatives are available to assist you with system configurations, technical support, customer service as well as replacement parts

MAVIG GmbH is a premier provider of personal radiation protection solutions, ceiling suspended Surgical and Exam Lights and multi-Monitor and LDS suspension systems. Whether you need radiation protective eye glasses, gloves or vital organ coverings and lead aprons, MAVIG has a full product line to choose from. Click on the images below to download the e-Catalogs.

Company Description

TI-BA Enterprises, Inc., is the exclusive North American distributor for MAVIG GmbH. TI-BA maintains a full-line inventory of all standard MAVIG ceiling suspension, lighting, lead protective barriers and table apron products in its Rochester, NY warehouse. Stocked items can be shipped within 24-48 hours of placing your order. TI-BA’s dedicated MAVIG representatives are available to assist you with system configurations, technical support, customer service as well as replacement parts\r\n\r\nMAVIG GmbH is a premier provider of personal radiation protection solutions, ceiling suspended Surgical and Exam Lights and multi-Monitor and LDS suspension systems. Whether you need radiation protective eye glasses, gloves or vital organ coverings and lead aprons, MAVIG has a full product line to choose from. Click on the images below to download the e-Catalogs.