CUSTOMER SERVICE EXPORT COORDINATOR

Job Description

Job Description

Job Posting at Limco Logistics Inc.

Company Overview

Limco Logistics Inc., based in sunny Miami, FL, is excited to announce a job opening in our bustling Import/Export Operations and Customer Service department. We are seeking a dedicated, experienced professional to join our team and help us continue to provide exceptional logistics solutions. This position is Full-Time and requires the staff to work onsite, as it is not a remote job.

Job Summary

The role focuses on the coordination and facilitation of import/export operations, ensuring effective customer service, and handling client interactions with professionalism. As part of our team, you will play a crucial role in maintaining and enhancing our logistics operations, directly impacting our success and growth.

Duties and Responsibilities

• Coordinate and manage all aspects of import and export shipments.
• Handle booking requests and communicate with clients and carriers to ensure smooth operation.
• Provide outstanding customer service by resolving issues and maintaining strong relationships with clients.
• Participate in problem-solving for any operational delays or issues that arise.
• Proactively manage freight forwarding by ensuring compliance with all applicable laws and regulations.
• Identify opportunities for process improvement in the supply chain and suggest innovative solutions.
• Prepare and analyze freight costs, understanding and negotiating the best possible rates.
• Maintain accurate and timely records and reports regarding shipping operations.
• Engage in regular communication with international and domestic partners.
• Understand and utilize industry specific software for daily tasks and communication.

Requirements

• Minimum of two (2) years of hands-on experience in freight forwarding or as part of an NVOCC company.
• Deep knowledge of international logistics, including ocean carrier pricing, shipping protocols, and terminologies.
• Strong proficiency with computer systems, including Excel, Word, and Microsoft Outlook.
• Prior technical training in freight forwarding, customs regulations, or related fields is highly preferred.
• Exceptional communication skills in both English and Spanish, capable of delivering clear and concise messages both written and verbally.
• Demonstrates strong leadership, capable of making decisions under pressure and motivating the team for peak performance.
• Highly organized, detail-oriented, and capable of multitasking in a high-pressure environment.
• Must demonstrate impeccable work ethics including responsibility, confidentiality, honesty, and loyalty.

Job Type: Full-timeBenefits

• Health insurance
• Paid time off

Shift

• 8-hour shift

Principals only. Recruiters, please don't contact this job poster. do NOT contact us with unsolicited services or offers