Document Processing Specialist

Job Description

Job Description

Location: Austin, TX 78735
Schedule: 100% Onsite
Contract: 3 months with potential to extend and convert to a permanent position
Pay: $19.00–$21.00/hour

The Fountain Group is currently hiring a Legal Document Processing Specialist for a prominent client in the legal and business services industry . This is an onsite opportunity in Austin, TX.

Position Summary

The Fulfillment Associate is responsible for accurately processing and tracking time-sensitive legal documents. This position requires strong attention to detail, organization, and the ability to manage a high-volume workload in a fast-paced environment.

Responsibilities

• Review incoming documents and identify legal Service of Process (SOP) documents based on established standards.
• Process Service of Process documents using internal systems and provide delivery instructions to receiving offices.
• Scan and forward legal documents to clients accurately and promptly.
• Communicate with internal offices and third-party vendors regarding document processing and delivery.
• Track document delivery and confirm receipt with clients through email, phone, and FedEx tracking.
• Respond to client questions regarding Service of Process documents and related account tools.
• Update client account information as necessary.
• Retrieve, sort, scan, and distribute incoming mail and governmental agency correspondence.
• Log client correspondence into the RASi management system and generate correspondence receipts.
• Maintain accuracy while processing a large volume of time-sensitive documents.

Qualifications

• High school diploma or equivalent required; some college is highly preferred.
• Strong attention to detail and organizational skills.
• Ability to accurately read and interpret state and legal documents.
• Strong analytical, critical-thinking, and problem-solving skills.
• Comfortable working in a fast-paced, high-volume, deadline-driven environment.
• Ability to work independently with minimal supervision while also contributing to a team.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Outlook, Excel, and Word .
• Experience with Adobe Acrobat .
• Ability to prioritize tasks and maintain accuracy while handling multiple responsibilities.

Ideal Candidate

The ideal candidate is dependable, highly detail-oriented, comfortable working with documents and data, and able to maintain accuracy under tight deadlines. Candidates with previous document processing, administrative, legal support, mailroom, data entry, or fulfillment experience may be a strong fit.

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