Warehouse Lead

About South-Town Refrigeration and Mechanical:
South-Town Refrigeration & Mechanical is the Midwest's premier commercial refrigeration and mechanical service contractor. Family-owned and operated since 1954, we provide customers in the Twin Cities and beyond with world-class service and equipment. Everything we do is customized for your industry, your location, and your exact needs.

At South-Town, our employees are more than a team, they're family. We provide opportunities for personal and professional growth, because we know that happy employees create happy customers.

Our Core Values:
Perseverance / Integrity / Family / Stability / Competency

People and Safety:
At South-Town, we believe safety isn't just about rules; it's about people. Our culture of safety is the foundation of how we work. From the field to the office, it is a shared responsibility and a priority at every level of our organization.

Why our team loves working at South-Town ( Straight from our employees!):

• Family-like culture where you are known, not a number
• Awesome bosses
• Leaders who work alongside you
• Co-workers become friends
• Generous profit sharing (5-10%)
• Great medical benefits (South-Town pays 90% of employee coverage)
• FREE dental coverage
• Generous paid vacation, holidays, and sick time
• Technology-driven, cutting-edge company
• Strong reputation in the community
• Collaborative, team-oriented environment
• Flexible workplace that supports work-life balance
• Fun, highly anticipated annual Christmas party
• Career growth opportunities

Job Summary:
The Warehouse Lead is responsible for supporting the Warehouse Manager in coordinating day-to-day warehouse operations, including receiving, storage, inventory control, order picking, shipping, and team workflow. This role helps ensure work is completed safely, accurately, efficiently, and in alignment with company standards. The Warehouse Lead serves as a hands-on leader who provides direction, coaching, and support to warehouse team members while maintaining a clean, organized, and productive work environment.

Roles and Responsibilities:

• Lead daily warehouse activities, including receiving, stocking, picking, packing, staging, loading, and shipping.
• Assign work, monitor progress, and help ensure team members meet productivity, accuracy, quality, and safety expectations.
• Support inventory accuracy through cycle counts, stock checks, proper labeling, and timely reporting of discrepancies.
• Train new and existing team members on warehouse procedures, equipment use, safety practices, and company standards.
• Communicate priorities, staffing needs, workflow issues, and operational updates to the Warehouse Manager.
• Help maintain a clean, organized, and safe warehouse by promoting 5S practices, housekeeping standards, and hazard reporting.
• Ensure orders are processed accurately and on schedule, resolving pick errors, shortages, damaged product, and shipment issues as needed.
• Operate warehouse equipment such as forklifts, pallet jacks, scanners, and other material handling tools in accordance with training and safety requirements.
• Support continuous improvement efforts by identifying opportunities to improve space utilization, workflow, accuracy, and efficiency.
• Perform warehouse associate duties as needed to support workload fluctuations and operational priorities.
• Adhere to all company safety policies, procedures, and applicable regulatory requirements, including the proper use of personal protective equipment (PPE), safe work practices, and prompt reporting of hazards, incidents, and unsafe conditions to maintain a safe work environment for yourself and others.
• Comply with all company safety policies, procedures, and applicable regulations while maintaining a safe, clean, and professional work environment. Promptly report hazards, incidents, and unsafe conditions to help protect employees, customers, and company property.
• Perform other duties as assigned by supervisor.

Minimum Requirements:

• High school diploma or equivalent preferred.
• Minimum three years' experience driving a 23' or longer box truck or flatbed truck.
• Previous warehouse, distribution, logistics, manufacturing, or inventory experience required.
• Ability to safely operate warehouse equipment; or ability to obtain certification.
• Basic computer skills and ability to use warehouse systems, scanners, inventory tools, or Microsoft Office applications.
• Strong communication, organization, problem-solving, and teamwork skills.
• Ability to prioritize work, adjust to changing demands, and support a fast-paced warehouse environment.
• Proficiency to anticipate issues, develop practical solutions, and respond quickly to unexpected situations confidently and successfully.
• Commitment to workplace safety, quality, accuracy, and continuous improvement.
• Valid driver's license.

Preferred Experience:

• Minimum three years of forklift experience.
• DOT health card preferred or ability to obtain one.
• Prior lead, trainer, or informal leadership experience.
• Forklift certification.

Physical Requirements:

• Ability to stand, walk, bend, and lift for long periods.
• Ability to lift and move products weighing up to 50 lbs.
• Comfortable working in various warehouse environments, including non-temperature controlled areas.

Perks of Joining Our Team:

• People First. Always. We support and invest in our team.
• Annual Profit Sharing: Eligible employees receive 5-10% profit sharing each year based on company performance.
• Health Insurance: Excellent, high-quality medical coverage with multiple plan options to fit your needs.
• Free Dental Insurance: South-Town covers 100% of dental premiums for employees and their families.
• Vision Insurance: Affordable vision coverage for employees and families.
• Company-Paid Life Insurance: South-Town provides life insurance coverage for employees and all their dependents.
• Voluntary Benefits: A wide range of optional benefits including life insurance, disability coverage, accident and critical illness plans, identity protection, and more so you can tailor your coverage to your needs.
• Retirement Savings: 401(k) Retirement Savings.
• Paid Time Off & Holidays: Competitive PTO allowance plus paid holidays.

EEO/AA/M/F/Vets/Disabled