Enforcement Branch Chief

Job Description and Duties

Under the direction of the Emergency Medical Services (EMS) Professional Standards Division Chief, the Supervising Special Investigator I supervises staff in the Enforcement Branch and is responsible for the successful performance of the more complex investigations on licensed EMT-Paramedics and applicants in order to detect or verify suspected violations or provisions of Federal, State, and/or local laws, rules, or regulations.

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with EMSA's Telework Policy. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded. 

Classification Name Exam Link: 

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 2% in exchange for 3.5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Background Check and Fingerprinting Clearance including Custodian of Record (FBI and DOJ)

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account at Please reference Job Control # and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.

If you are unable to submit your application electronically through your CalCareers account, please email View email address on us.fitly.work for assistance and an EMSA Human Resources staff member will contact you. A hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge and experience with development and coaching special investigators.
• Demonstrated reliability, confidentiality, objectivity. Adheres to strict legal and organizational standards
• Demonstrates integrity and professionalism
• Ability to interpret and apply State and Federal laws, rules, polices procedures and Collective Bargaining contracts.
• Organizational skills and effective time management to complete daily assigned tasks.
• Ability to develop policies and procedures.
• Experience developing and implementing innovate solutions, analyzing complex problems, and effectively recommending courses of action.
• Strong ability to produce detailed investigative reports and provide credible testimony in court or administrative hearings
• Oversee planning, assignment, and completion of investigations, including referral to legal or criminal proceedings.
• Establish investigation priorities and operations, refine protocols, ensure regulatory compliance.

• Able to assess risks, prioritize actions, and make decisive and responsible decisions under pressure.
• Manage budgets, staffing, and deadlines; monitor progress of complex investigative cases.

• Work closely with legal teams, prosecutors, and other agencies; maintain external partnerships.
• Ability to develop cooperative working relationships with representatives at all levels of government, the public, and internal stakeholders.
• Excellent verbal and written skills for interviews, interagency coordination, training delivery, and reporting.
• Comfortable with irregular schedules, on-call duties, and travel requirements.
• Regulation and Legislation writing
• Knowledge and experience using MS Office Suite (Word, Excel, Outlook, Teams)

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

STATEMENT OF QUALIFICATIONS (SOQ)

The SOQ should be no more than one page, single-spaced, 12 pt font. PLEASE ANSWER THE FOLLOWING QUESTIONS IN NUMBERED ORDER:

1. Describe your experience supervising or leading investigative staff.
Explain your role, the types of investigations involved, methods you used to guide staff, and how you ensured high-quality, timely case completion. Include specific examples demonstrating coaching, workload management, and decision-making.

2. Describe a complex or sensitive investigation you managed and explain how you ensured compliance, accuracy, and integrity throughout the process.
Highlight how you prioritized tasks, applied investigative standards, handled challenges, communicated with stakeholders, and delivered final outcomes.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Please see Statement of Qualifications (SOQ) instructions below at the end of this posting. Applications received without a written response to the SOQ may be rejected. Resumes DO NOT take place of the SOQ.