Information Technology Manager
$90k - $130kFranklin Fitch
Pod Manager – MSP | $90k–$130k | Hybrid (Howell, NJ)
What’s in it for you
- Lead 1–2 pods of motivated L2 technicians in a fast‑growing MSP
- Join a company investing heavily in internal promotions and team development
- Hybrid flexibility: 2–3 days onsite in Lakewood, NJ
- Clear progression path and strong support from senior leadership
- Opportunity to shape team culture, performance, and operational excellence
- You will be joining this MSP at a great time, as it is recognized as a 2025 Inc. 5000 honoree with 164% 3-year growth!
Responsibilities
- Manage 10–20 technicians across multiple pods
- Oversee day‑to‑day operations: Ensure SLAs, workload balance, and pod efficiency remain on track
- Make L2‑level escalation decisions and support high‑pressure situations when needed
Must‑Haves
- Recent MSP experience
- Experience leading an IT team
- Confident in making L2‑level technical decisions
Remote candidates will be considered if you have strong managerial experience in an MSP.
Click below to apply!
Vacancy posted 7 hours ago
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