Hospitality Specialist

Front Desk & Community Support Leisure Living Springvale Assisted Living Overview Location 4276 Kroger Dr Swartz Creek MI 48473 Position Hospitality Specialist Job Type Part Time Schedule 3 4 days per week working various shift times 8am 4pm 4pm 8pm or 1030am 7pm Every other weekend required Pay 14 per hour Benefits Wages on Demand Daily pay available POSITION SUMMARY Responsible for providing a welcoming environment for residents guests staff and vendors ESSENTIAL FUNCTIONS Answer main entry door in a timely fashion and follow screening protocols for any person entering the community Answer phones as needed Clean disinfect and straighten main common area which may include but not be limited toSanitize entry way include door handles keypad and other hard surfaces Assist Life Enrichment with setting up cleaningsanitizing and monitoring throughout visits for residents Participate in resident engagement activities as directed by Life Enrichment Maintain front porch appearance by tidying up water plants sweeping etc Sort mail for distribution Promote positive relationships with residents staff and visitors Perform any other duties as requested within the scope of responsibility and requirements of the job SKILLS & ABILITIES Education and Experience High school diplomaGED required Computer Skills Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment with a capacity to master company specific software Other Requirements Ability to multi task prioritize and work with minimal supervisionEffective oral and written communication skillsProfessional telephone etiquette and customer service skillsSuperior communication and interpersonal skillsCommunicate in a respectful and professional manner with residents families co workers and leadership staff at the communityDeveloped organizational skillsAbility to problem solve and demonstrate good judgementTeam oriented self starter with demonstrated ability to accept direction and work well with supervisorPromote teamwork by working with coworkers in a positive and cooperative mannerAbility to maintain a high level of confidentiality To perform this job successfully an individual must be able to perform each essential duty satisfactorily Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions Must work to demonstrate Leisure Living Management Values Live and work each day with purposeAccept accountability and demonstrate responsibilityEmbrace lifelong learningPromote mutual respectDisplay transparencyAppreciate diversityPractice forgivenessBe thankfulConnecting Seniors Families and Communities For over 37 years our senior living communities have served seniors and their families across Michigan Ohio Indiana Iowa Kentucky and Tennessee with each location offering unique services including independent enhanced and assisted living as well as memory care and rehabilitation and skilled nursing Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families weve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day Not Just Making Every Day Great Making Every Minute Great There are 1440 minutes in every single day We aspire to make each one of them an exceptional moment This philosophy is supported by our 6 powerful yet simple pillars Dream Big Have Courage Take Initiative Be Accountable Give Back & Enjoy it We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person in every interaction every minute of every day It begins with empowering our employees Every employee at every level of the company is expected to perform like a leader Everyone is encouraged and expected to put the needs of each other above everything else No one here just does their job The mission is to create the absolute best experiences This emphasis on putting people first has helped us successfully grow for the right reasons We have developed an environment that attracts dreamers adventurers creators givers and believers to seek career opportunities with us We find people who believe that true happiness is only found in the service of others We want high performers with diverse skill sets and big hearts We treat each other as family and find that close collaboration creates the biggest ideas Equal Opportunity Employer Click on glassdoor to see our employee testimonials LL2 LeisureLiving #J-18808-Ljbffr Laurus