Administrative Manager

Full-Time Position | 40+ Hours per Week POWER THE SYSTEMS AND EXPERIENCES THAT SUPPORT SCHOLARS AND STAFF At One City Schools, we are building a model of education where every child and family is supported to thrive. ADMINISTRATIVE MANAGER One City Schools | Madison, Wisconsin Full-Time Position | 40+ Hours per Week POWER THE SYSTEMS AND EXPERIENCES THAT SUPPORT SCHOLARS AND STAFF At One City Schools, we are building a model of education where every child and family is supported to thrive. We are looking for a collaborative and highly organized Administrative Manager who brings strong customer service, attention to detail, and a deep commitment to supporting a school community. This role sits at the center of the organization. You will be the first face many families see and a key partner in ensuring our school operates smoothly every day. Position Summary The Administrative Manager ensures the efficient day-to-day operation of school offices, supports leadership and staff, and creates a welcoming, organized environment for students, families, and visitors. This role requires someone who is both people-centered and systems-oriented—able to build relationships while managing details, processes, and priorities with consistency and care. What You’ll Do Reception & Front Office Serve as the first point of contact for families, students, and visitors Answer and direct phone calls with professionalism and warmth Respond to general inquiries with accurate information Create a welcoming and positive front office experience Office Administration Maintain organized systems for records, files, and databases Manage mail, deliveries, and internal distribution Order, track, and inventory office supplies Coordinate maintenance of office equipment Prepare reports, documents, and communications Executive & Team Support Provide administrative support to leadership and staff Coordinate meetings, schedules, and logistics Prepare and send communications and materials Support internal organization and follow-through Board & Organizational Support Assist in preparing board meeting agendas and materials Coordinate logistics and distribution of board documents Track action items and follow-ups from meetings Financial & Operational Support Process school fee payments and support accounts receivable Assist with financial tracking and reporting Support month-end administrative processes Family Connection Build positive, respectful relationships with families Support a welcoming, inclusive environment Represent One City with professionalism and care What Success Looks Like The front office is organized, welcoming, and responsive Leaders and staff are well-supported and prepared Systems are clear, accurate, and consistently maintained Families feel seen, respected, and supported Day-to-day operations run smoothly and reliably Who You Are You bring: Strong organization and attention to detail Excellent customer service and communication skills Ability to manage multiple priorities in a fast-paced environment Professionalism, discretion, and sound judgment A proactive, solutions-oriented mindset Comfort with systems, technology, and continuous improvement Basic Qualifications High School Diploma or equivalent Minimum of 3 years of related experience Proficiency with Microsoft Office and office systems Ability to learn and use new technology Strong problem-solving and organizational skills Ability to lift and push up to 50 pounds Successful completion of background check Leadership & Character At One City, every role models our Habits of Character: Compassion, Risk, Integrity, Self-Respect, and Perseverance. You will also: Build strong, collaborative relationships with colleagues Communicate positively about One City Maintain a clean, organized, and welcoming environment Show grace and professionalism with all members of the community What We Offer Competitive salary aligned to market and internal equity 18 days PTO + school breaks Comprehensive medical, dental, and vision benefits 401(k) with 5.9% employer match Life insurance and long-term disability Employee Assistance Program Voluntary benefits (supplemental life, accident, etc.) Priority enrollment opportunity for your child About One City Schools One City Schools is a nonprofit organization dedicated to creating a new model of public education that prepares children for success from birth through high school graduation. We operate: An accredited early childhood program A public charter elementary school A college-preparatory middle school Our focus is on academic excellence, strong character, and preparing students to make a positive impact on the world Equal Opportunity Employer One City Schools is committed to creating an inclusive environment for all employees and applicants. #J-18808-Ljbffr