Payment Processor Specialist

Payment Processor Specialist

Location: Northwest Portland, OR (Onsite)

Pay: $19.98 - $21.95 per hour

Duration: 6-7 Month Contract

Schedule: Monday-Friday Parking Provided

Our client, a well-established financial institution in the Portland metro area, is seeking a Payment Processor Specialist to join their team during a high-volume seasonal period. This is an excellent opportunity for detail-oriented professionals who enjoy working in a fast-paced environment where accuracy, efficiency, and teamwork are highly valued.

Position Overview

The Payment Processor Specialist will support a variety of daily operational functions within the payments department. This role is responsible for high-volume data processing, transaction maintenance, account servicing, and administrative support activities. Success in this position requires exceptional attention to detail, strong organizational skills, and the ability to follow established procedures while adapting to changing business needs.

Key Responsibilities

Process debit and credit card maintenance requests, including:

• Card limits
• Travel notices
• Payment reversals
• Credit balance refunds
• Fee reversals
• Card delivery requests
• Balance transfers
• Auto-pay setup and maintenance

Manage instant issue card inventory and coordinate monthly Branch orders

Perform deposit corrections and manual transaction postings

Process ACH credit card payment reversals

Retain and research ATM check bags for dispute resolution activities

Maintain cash advance receipt records

Receive, distribute, and process department mail

Manage daily credit card member communication letters

Assist with additional departmental projects and duties as assigned

Additional Responsibilities

Contribute positively to a collaborative team environment

Deliver high-quality service to internal and external customers

Support operational improvements and process efficiencies

Adhere to all security, confidentiality, and compliance standards

Follow established internal controls and assist with procedure updates when needed

Qualifications

High school diploma or GED required

Minimum of 2 years of experience within a financial institution preferred

Experience performing high-volume data entry with a strong focus on accuracy

Proficiency with Microsoft Office Suite, including Excel and Teams

Skills and Abilities

Strong attention to detail and commitment to accuracy

Excellent communication and interpersonal skills

Strong organizational and time management abilities

Ability to learn new systems quickly

Self-motivated with the ability to work independently

Flexible and adaptable in a changing environment

Team-oriented mindset with a willingness to support colleagues Ability to train and assist others as needed

Physical Requirements

Constant 10-key and keyboard data entry

Frequent sitting and/or standing throughout the workday

Occasional lifting, pushing, or pulling of objects up to 50 pounds

If you are a detail-oriented professional with financial services experience and are seeking an opportunity to gain valuable experience with a respected organization, we encourage you to apply.