Inside Sales Representative

Job Description

Job Description

Inside Sales Representative.

Suburban Pest Control.

Job Summary:

Do you enjoy building relationships, solving problems, and closing the deal? As an Inside Sales Representative at Suburban Pest Control, you’ll be the first point of contact for customers seeking reliable pest control solutions. You’ll uncover customer needs, present customized service options, and guide them confidently from inquiry to enrollment.

This role combines consultative sales, customer engagement, and follow-up, making it ideal for a motivated, results-driven professional who thrives in a fast-paced, goal-oriented environment.

Why Join Suburban Pest Control?:

Suburban Pest Control is a growing organization committed to excellence, teamwork, and exceptional customer service. We invest in our people by providing robust training, ongoing support, and clear opportunities for long-term career growth.

What We Accomplish as an Organization:

We protect and provide peace of mind through proactive and effective pest control.

Our Values:

• Caring - We care about our customers and team members and understand that our actions impact them.
• Committed - We are committed to customer safety, satisfaction, and the company’s mission, even when challenges arise.
• Accountable - We take ownership of our actions and results and deliver what’s expected without excuses.
• Passionate - We are passionate about delivering exceptional customer experiences and keeping our customers pest-free.

How Successful Suburban Team Members Show Up Every Day:

• Be Proactive - We prepare, take responsibility, and make things happen rather than waiting.
• Build Relationships - We act honestly to create trust and build strong, mutually beneficial relationships.
• Have a Sense of Urgency - We recognize that every question or task can slow progress, and we act quickly and accurately to support customers and teammates.

What You Can Expect: You’ll receive comprehensive onboarding and ongoing training to set you up for success, including:

• Product and service education.
• Sales techniques and best practices.
• Customer communication and objection handling.
• CRM and sales technology training.
• Time management and organization strategies.
• Cross-department collaboration.

Key Responsibilities:

Customer Engagement:

• Connect with prospective and existing customers via phone, email, and other communication channels.
• Build rapport, identify needs, and establish trust.

Sales Execution:

• Present pest control services and treatment plans clearly and confidently.
• Provide accurate quotes and service agreements to residential customers.

Lead Management:

• Qualify and follow up on inbound and outbound leads from marketing efforts, referrals, and outreach.

Pipeline Development:

• Maintain a strong sales pipeline through consistent follow-up and relationship building.

Collaboration:

• Partner with operations and service teams to ensure a seamless transition from sale to service.

Goal Achievement:

• Meet or exceed daily, weekly, and monthly sales goals and KPIs.

Reporting & Documentation:

• Accurately document customer interactions, quotes, and contracts in the CRM system.

Perks & Benefits:

• Competitive salary.
• Ongoing professional development and training.
• Paid vacation and paid holidays.
• Dental and vision insurance.
• 401(k) retirement plan.
• And more!

Requirements:

• Previous experience in sales, customer service, or a related field.
• Strong communication and negotiation skills.
• Ability to explain services clearly and confidently.
• Proficiency with CRM systems and basic computer applications.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced, performance-driven environment.
• Positive, customer-first attitude.

Preferred Qualifications:

• Inside sales, B2B, or high-volume sales experience.
• Familiarity with sales KPIs, metrics, and reporting.
• Experience providing quotes and service contracts.
• Comfort explaining technical or service-related information to customers.

Ready to Take the Next Step?

Apply now at: suburbanpestcontrol.hrmdirect.com.

Suburban Pest Control is proud to be an Equal Opportunity Employer.