Real-Time Call Center Scheduling Specialist
AAA
AAA is seeking a Real Time Adherence (RTA) Coordinator to support our Workforce Management team in a fast-paced Costa Mesa, CA call center. The role focuses on real-time performance, staffing, and schedule adherence to meet service level objectives. The position requires strong analytical and communication skills, experience in a high-volume environment, and proficiency with Genesys Cloud and WFM tools. #J-18808-Ljbffr AAA
Vacancy posted 5 hours ago
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